Client Value Executive

6 days ago

Greenwood Village, Colorado, United States TransUnion Full time
About the Role

We are seeking a highly skilled Client Value Executive to join our team at TransUnion. As a key member of our sales team, you will be responsible for managing a large base of existing clients, supporting day-to-day customer relationships, and driving client value by developing a deep understanding of each client's business needs and issues.

Key Responsibilities
  • Proactively manage a large base of existing TRE clients, supporting day-to-day customer relationships with roughly clients valued at $10M+ in annual revenue.
  • Responsible for defending existing revenue within assigned account base, focusing specifically on driving client value by developing a deep understanding of each client's business needs and issues.
  • Expand relationships within existing account base to help uncover incremental new revenue opportunities by partnering with Sales and Client Executives on any new business opportunities.
  • Coordinate and deliver Quarterly Business Reviews with clients where applicable.
  • Coordinate all internal resources necessary to ensure any client issues including service, billing, technical, delivery, etc. are resolved efficiently and effectively.
  • Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our TRE vertical.
  • Maintain meeting notes, renewal forecasts, legal documentation, and client communication records.
  • Create and maintain Account Business Plans within a matrixed internal team for assigned clients.
  • Provide clients with an ongoing education of TransUnion's solutions via thought leadership, events, etc.
Requirements
  • Minimum of 3-5 years' experience supporting conceptual services in a highly technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
  • Strong work ethic and a demonstrated track record of retaining and growing a client base of $10M+.
  • Ability to segment account base into practical groupings for efficient and effective client communications based on needs, size, and solution group.
  • Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
  • Excellent interpersonal, customer relationship management, and highly developed organizational skills required.
  • Fluent in negotiating complex agreements and communicating technical concepts.
  • Strong face-to-face and virtual presentation and meeting facilitation skills.
  • Intellectual curiosity, attention to detail, high energy, drive to win, an ability to multitask, and work creatively to resolve client issues.
What We Offer

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion's Employee Resource Groups.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity, or any other characteristic protected by law.

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