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Sales Operations Manager

2 months ago

Austin, Texas, United States Atlassian Full time

Become a pivotal part of Atlassian's innovative approach to B2B sales

At Atlassian, we emphasize the importance of our employees' well-being by providing adaptable work options, virtual recruitment, and onboarding experiences. Our global presence allows our team to effectively balance professional and personal commitments.

We have successfully expanded our operations without resorting to conventional high-pressure sales methods, instead prioritizing exceptional products and customer satisfaction. In the role of Sales Process and Systems Manager, you will oversee a team of business analysts, working in conjunction with diverse stakeholders to refine our quote-to-cash process within the SAAS sector.

If you are an experienced leader with a background in system implementation and project management, this position is tailored for you. You will collaborate closely with Sales, Finance, Legal, and IT departments to develop strategic solutions and enhance our customer lifecycle experiences.

Key Responsibilities:
- Lead a team of Business Process Analysts in executing Atlassian's QTC transformation
- Analyze and enhance comprehensive QTC processes across sales and advocacy teams
- Partner with Sales stakeholders to pinpoint areas for improvement
- Serve as a subject matter expert on QTC systems for external entities
- Propel the roadmap and advancement of QTC tool enhancementsEssential Qualifications:
- Over 5 years of experience in Sales Operations within the software sector
- Expertise in QTC processes, business analysis, and solution deployment
- Demonstrated leadership capabilities and team management experience
- Strong operational and analytical skills with meticulous attention to detail
- Exceptional interpersonal and communication skills with experience in cross-functional collaboration

At Atlassian, we provide competitive remuneration, benefits, and a nurturing work environment that promotes personal development and community involvement. Embrace our mission to empower teams globally and realize your full potential with us.