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Business Solutions Analyst

1 month ago

Winter Park, Florida, United States Full Sail University Full time
Business Solutions Analyst

Join Full Sail University as a Business Solutions Analyst and contribute to the success of our Information Media and Technology department. As a key member of our solutions management team, you will provide ongoing support to stakeholders, perform regular research and discovery, and analyze and support various technology projects from initial requirement identification through implementation.

Key Responsibilities:
  • Provide support to Solutions Management/Project Management/Product Management teams
  • Work with the business to capture and document requirements using a range of techniques such as workshop facilitation, document analysis, user stories, task and workflow analysis
  • Discover and document the as-is process by applying various process modeling techniques
  • Participate in recurring Project Review Board (PRB) and other associated business and technology meetings as needed
  • Work independently on small to large and complex projects without the need for supervision
  • Understand how reports and data are used in the business units and is able to create reports from Salesforce or Campus Vue using Excel and/or Tableau
  • Manage the logistics, scheduling and prioritization for all projects and tasks assigned
Requirements:
  • 3 or more years of experience in solution/product management and user relations
  • Basic or better business process planning skills
  • Basic knowledge of planning for consistent standards and processes
  • Basic business modeling skills
  • Basic knowledge of project management methodologies
  • Basic knowledge of the SDLC (software development life cycle)
Competencies:
  • Business
  • Design
  • Teamwork
  • Technical abilities
Education and/or Experience:
  • Bachelor's degree in Project Management, Computer Science, Management Information Systems or related discipline - or equivalent work experience
  • Minimum of two years work experience

Full Sail University is an Equal Opportunity Employer.