Volunteer in Information Technology Services
2 weeks ago
Position Overview
The Information Technology Services Volunteer role is designed for high school students eager to gain practical experience in the technology sector. This opportunity is part of the TechQuest: Empowering Future Innovators program, which aims to provide valuable insights into the IT industry.
Organization: DEPARTMENT OF INFORMATION RESOURCES
Location: Austin Data Center
Role Type: Unpaid Volunteer Position
Duration: Summer Assignment
Weekly Commitment: 10-20 hours
Responsibilities:
- Engage in IT meetings and discussions focusing on technology and cybersecurity.
- Assist in setting up computers and office equipment for staff, including standard software installation and troubleshooting common technical issues.
- Shadow IT support activities in a help desk environment.
- Observe the implementation of IT Service Management (ITSM) software.
- Participate in routine coding tasks and software debugging.
- Contribute to gathering requirements for agency applications.
- Assist in cybersecurity incident detection and prevention efforts.
- Support various programs as needed.
Qualifications:
- Must be a current high school student aged 16 to 18.
- Maintain good academic standing as per high school standards.
Skills Required:
- Ability to build and maintain effective working relationships across all levels of the organization.
- Capability to understand and convey instructions clearly, both orally and in writing.
- Proficiency in using computers and relevant software, particularly Microsoft Office.
Additional Requirements:
- Regular attendance and punctuality are essential.
- Completion of a criminal background check may be required.
Working Environment:
The role involves frequent use of computers and office equipment, with tasks requiring standing, walking, and interacting with team members. Volunteers will experience a collaborative atmosphere focused on technology solutions.
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