Technology Services Volunteer

2 months ago


Austin, Texas, United States DEPARTMENT OF INFORMATION RESOURCES Full time

Position Overview

The Department of Information Resources is offering a unique volunteer opportunity for high school students interested in the field of Information Technology. This role is designed for individuals who are eager to gain practical experience and insights into the technology sector.

Organization: Department of Information Resources

Location: Austin, Texas

Job Type: Volunteer

Schedule: Summer program with flexible hours ranging from 10 to 20 hours per week.

Volunteer Program: The TechQuest: Empowering Future Innovators program is specifically tailored for high school students aged 16 to 18 who are in good academic standing. This initiative aims to provide participants with valuable exposure to various aspects of the technology industry.

Key Responsibilities:

  • Engage in IT meetings and discussions focused on technology and cybersecurity.
  • Assist in setting up computers and office equipment for staff, including software installation and troubleshooting common technical issues.
  • Shadow IT support roles in a help desk environment.
  • Observe the implementation of IT Service Management (ITSM) software.
  • Participate in coding and debugging activities.
  • Contribute to gathering requirements for agency applications.
  • Involve in cybersecurity incident detection and prevention efforts.
  • Assist with various other programs as needed.

Qualifications:

  • Must be a current high school student aged between 16 and 18.
  • Maintain good academic standing as per high school standards.
  • Ability to establish effective working relationships with colleagues and supervisors.
  • Strong verbal and written communication skills.
  • Proficiency in using computers and relevant software applications, such as Microsoft Office.

Additional Requirements:

  • Regular attendance and punctuality are essential.
  • A criminal background check may be required.

Working Environment:

This role involves frequent use of computers and office equipment, with opportunities to work collaboratively in a dynamic team setting.

By participating in this volunteer program, you will play a crucial role in enhancing the technological capabilities of the agency while gaining invaluable experience in the IT field.



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