Guest Services Associate

2 weeks ago


Matthews, North Carolina, United States High five playhouse Full time
High Five Playhouse - Guest Services and Event Coordinators

High Five Playhouse is seeking enthusiastic and approachable individuals to become part of our team as Guest Services Associates and Event Coordinators. In this role, you will be tasked with providing outstanding customer support, ensuring the safety and enjoyment of children in our play area, and orchestrating unforgettable events.

Key Responsibilities:

Customer Engagement:

  • Greet guests with warmth and foster a welcoming atmosphere.
  • Efficiently handle transactions and manage payments with accuracy.
  • Inform guests about our offerings, pricing, and current promotions.
  • Respond to guest inquiries and resolve issues in a timely manner.

Play Area Oversight:

  • Supervise children's activities to ensure a secure environment.
  • Step in during instances of rough play and enforce safety rules.
  • Interact positively with children to enhance their play experience.

Event Coordination:

  • Plan and facilitate events, ensuring a smooth and enjoyable celebration.
  • Organize activities and entertainment to create an engaging atmosphere.
  • Assist in preparing event spaces according to guest specifications.
  • Ensure events proceed seamlessly and accommodate special requests.

Merchandise Assistance:

  • Support guests with snack and merchandise selections.
  • Keep the sales area tidy and well-organized.
  • Promote current specials to enhance the guest experience.

Employment Types: Full-time, Part-time

Compensation: $16.00 per hour

Perks:

  • Employee discounts available
  • Flexible scheduling options

Available Shifts:

  • Day shifts
  • Evening shifts
  • Morning shifts

Weekly Availability:

  • Weekends
  • Monday through Friday

Work Environment: In-person



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