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Food Service Associate

2 months ago

Matthews, North Carolina, United States Ambriant at Austin Village Full time

About Us:
At Ambriant at Austin Village, our foremost commitment is to our Residents. We pride ourselves on providing an exceptional quality of life across all stages of retirement. Our community is designed to empower residents to engage as much or as little as they desire, all while ensuring they can age gracefully with access to comprehensive care options. We invite you to explore the opportunities for your professional growth within our team.

Position Overview:
This position is primarily focused on delivering outstanding hospitality and customer service within our dining environment. As a Server, you will be instrumental in the preparation and serving of meals, while also ensuring that the kitchen, stock room, food service areas, and dining spaces are maintained to the highest standards of cleanliness. Additionally, you will play a vital role in the successful execution of special events and uphold strict sanitation and safety protocols for all meals served.

Key Benefits:

  • Competitive Salary
  • Paid Time Off and Holidays
  • Flexible Scheduling; Options for Full-time and Part-time
  • Comprehensive Health, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability Insurance; Various Supplemental Insurance Options
  • Opportunities for Career Advancement
  • Tuition Reimbursement Programs
  • Employee Assistance Initiatives
*Eligibility for certain benefits may vary based on employment status.

Salary Expectations:
Compensation will be determined based on experience.

Qualifications:

  • High School Diploma or equivalent preferred.
Minimum Requirements:
  • Ability to read, write, and follow oral and written instructions effectively.
  • Understanding of therapeutic diet orders when serving meals.
  • Compassionate disposition and a genuine desire to work with the elderly.
  • Proven ability to work collaboratively as part of a team and independently.
  • Integrity, dependability, and respect for confidentiality and privacy.
  • Effective communication skills with residents, families, staff, vendors, and the public.
  • Compliance with all health requirements.
  • Successful completion of a criminal background check.
  • Capability to perform essential job functions with or without reasonable accommodation.

Essential Responsibilities:

  • Set up and dismantle dining areas promptly, ensuring readiness 30 minutes prior to service.
  • Maintain cleanliness and quality of all dining utensils and tableware.
  • Adhere to uniform standards throughout your shift.
  • Possess a thorough understanding of menu items, including allergens and preparation methods.
  • Maintain a proactive presence on the dining floor, addressing residents' needs in a timely and professional manner.
  • Follow the established schedule and communicate any changes to management in advance.
  • Keep workstations clean, organized, and sanitary at all times.
  • Complete additional tasks as assigned by management.
  • Prepare alternative meals as necessary.
  • Ensure appropriate meals are served to designated residents.

Customer Service Commitment:

  • Ensure all team members provide exceptional service to both internal and external customers.
  • Perform duties with courtesy and professionalism.
  • Prioritize resident safety and satisfaction in all interactions.
  • Greet visitors warmly and assist them as needed.

Residents' Rights:

  • Ensure compliance with all regulations pertaining to residents' rights.

Additional Duties:

  • Adhere to all sanitation practices and procedures.
  • Perform related duties as required or directed.
  • Follow company policies and procedures diligently.
  • This job description serves as a framework; additional responsibilities may be assigned as necessary.

Working Conditions:

  • Scheduled hours may include overtime; flexibility is required.
  • May be required to assist in other roles temporarily when necessary.
  • Subject to callback during emergencies.
  • Potential exposure to various workplace hazards.

Physical Requirements:

  • Medium work: ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly.
  • Must be able to work independently and demonstrate flexibility and personal integrity.
  • Ability to relate to and work with individuals who may be ill, disabled, elderly, or emotionally distressed.