Office Support Specialist

6 days ago


Lancaster, Pennsylvania, United States Trout CPA Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Trout CPA. As the first point of contact for visitors, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation of our office.

Key Responsibilities
  • Greeting and Welcoming: Greet and welcome clients and visitors in a friendly and professional manner, ensuring a positive first impression of our firm.
  • Communication and Coordination: Answer and direct phone calls to appropriate staff members, manage incoming and outgoing mail, and schedule appointments and meetings.
  • Administrative Support: Assist with administrative tasks such as data entry, document preparation, sorting, and scanning of client documents.
  • Office Maintenance: Maintain the reception and meeting areas, ensuring they are clean and organized, and assist in coordinating office supplies and replenishing stock as needed.
  • Event Planning: Coordinate in-office events and meals for employees and clients, demonstrating your ability to multitask and prioritize.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Two or more years of experience in a receptionist or administrative role, preferably in a professional services environment.
  • Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment, with previous experience with a CRM database highly desirable.
  • Personal Qualities: Excellent verbal and written communication skills, strong organizational skills, and a professional appearance and attitude.


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