Part-Time Customer Service and Property Management Associate

7 days ago


Santa Rosa, California, United States West Coast Self-Storage Full time
Job Summary

West Coast Self-Storage is seeking a part-time Customer Service Representative/Assistant Property Manager to join our team at our Santa Rosa, CA facility. As a key member of our team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and operational property.

Key Responsibilities
  • Show available units and guide customers through the leasing process
  • Meet retail sales and occupancy objectives
  • Provide exceptional customer service, including assessing customers' storage needs
  • Manage, audit, and balance cash drawer and petty cash
  • Perform general office tasks, such as filing, managing customer accounts, and sorting mail/deliveries
  • Maintain property to West Coast's Clean & Operational standards
Requirements
  • Valid driver's license and reliable transportation
  • Retail sales, cash management, and customer service experience
  • Ability to self-manage while working independently to complete team and company objectives
  • Ability to work weekends and some holidays
  • Basic computer skills and working knowledge of MS Office products (Excel, Word, Outlook)
What We Offer
  • $20.00/hour
  • 3 days a week, Saturday, Sunday, and Monday
  • Phone stipend
  • Mileage reimbursement
  • Employee discount
  • On-the-job training
  • Promotion opportunities
About Us

West Coast Self-Storage is a fast-growing company that values thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. We offer a stable industry with opportunities for growth and advancement.



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