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Patient Services Associate

2 months ago

Santa Rosa, California, United States Providence Service Full time
Position Overview:

The Associate Patient Services Specialist is responsible for executing all patient registration duties. This role involves gathering precise demographic data, confirming insurance coverage and eligibility, securing authorization or precertification for provided services, and collecting patient financial responsibilities prior to or during service delivery.

Key Responsibilities:
  • Welcome and assist patients in a courteous, professional, and respectful manner.
  • Ensure accurate and timely collection of patient information.
  • Verify insurance benefits and eligibility for services.
  • Obtain necessary authorizations for services rendered.
  • Collect patient liabilities before or at the time of service.
Qualifications:

Required:
Minimum of 1 year of experience in a healthcare or customer service environment.

Preferred:
Some college education or completion of certificate programs.
Experience in hospital registration or a healthcare setting.
Familiarity with medical terminology in a professional context.
Experience with Meditech/A4 systems.

Why Choose Providence?

We offer exceptional benefits tailored to support you and your family in maintaining wellness, advancing your career, and achieving financial stability.

Our commitment is to care for you, enabling you to focus on our mission of serving everyone, particularly the most vulnerable members of our communities.

About Providence:

At Providence, we pride ourselves on our promise of "Know me, care for me, ease my way." Working within our organization means that no matter your role, we will support you in your career journey, empowering you to support others.

We provide outstanding benefits and cultivate an inclusive workplace where diversity is celebrated, and every individual is valued, heard, and respected.