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Customer Service Associate

2 months ago

Santa Rosa, California, United States The Save Mart Companies Full time

Join Our Team as a

Customer Service Associate

The Customer Service Associate position offers a fantastic entry-level opportunity within our organization, presenting numerous avenues for advancement and development in the grocery sector. Our associates are pivotal in ensuring the smooth functioning of the front-end operations by delivering friendly, prompt, and effective service to our customers. Your mission as a Customer Service Associate is to foster a warm, inviting, and supportive shopping environment, cultivating a base of loyal customers.

Compensation: Competitive pay range available.

Qualifications:

  • No prior experience necessary.
  • Must be at least 16 years of age.
  • Capable of lifting up to 40 pounds.
  • Engaged in continuous walking, standing, reaching, and bending.
  • Work environment includes both indoor and outdoor settings with exposure to varying temperatures.
  • Proficient in reading, writing, and speaking English.
  • Exceptional customer service skills.
  • A strong team player with a desire to learn, work diligently, and enjoy the process.
  • Flexible availability for various shifts, including evenings, weekends, and holidays.

Key Responsibilities:

  • Deliver an outstanding shopping experience by warmly greeting and engaging with each customer, providing assistance, and ensuring their needs are met.
  • Conduct regular store sweeps, focusing on the front-end and entrance areas to maintain a clean and safe environment for customers and staff.
  • Perform routine cleaning of registers and belts, manage trash disposal, and ensure shelves are dusted and organized.
  • Gather shopping carts from the parking area to keep the lot clear and accessible.
  • Assist with price checks and return items to their designated locations, prioritizing perishables.
  • Support clerks during busy periods by efficiently bagging groceries while safeguarding the quality of the items.
  • Carry out additional tasks as assigned.