Eligibility Assessment Specialist

2 weeks ago

Richmond, Indiana, United States State of Indiana Full time


Embark on a rewarding career with the State of Indiana, one of the largest employers in the region, offering a wide array of opportunities across over 60 agencies.

Here, you will discover competitive salaries, an extensive benefits package, and a dedication to maintaining a healthy work-life balance.

Most importantly, you will have the opportunity to create a significant and positive impact on the lives of residents throughout Indiana.

At the State of Indiana, we prioritize diversity and inclusion, striving to cultivate a welcoming, accessible, and equitable workplace that reflects the demographics of Indiana.

As a proud equal opportunity employer, we may provide reasonable accommodations to assist individuals with disabilities in completing the application and interview processes, as well as in fulfilling the essential functions of their roles.


About the Family & Social Services Administration:

The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is tasked with determining eligibility for Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF) benefits.

This division also oversees the timely and accurate distribution of SNAP and TANF benefits and offers employment and training services to certain SNAP and TANF recipients. The primary focus of DFR is to support and preserve families by promoting self-sufficiency and personal accountability.

Salary Information:
The starting salary for this position is typically $37,648.00, though it may vary based on education and experience.

Key Responsibilities:
The essential duties of this role include:
1. Reviewing all eligibility recommendations and information submitted by contract staff.

2. Making eligibility determinations for appropriate benefits and waiver programs in accordance with state and federal regulations.

3. Analyzing data matches to identify inconsistencies and unreported information.
4. Approving claims referred and calculated by contractors.
5. Conducting comprehensive eligibility interviews for SNAP, TANF, and Medicaid applicants.
6. Staying informed about all changes in regulations and guidelines pertaining to individual benefit programs.

This job profile is not intended to be an exhaustive list of activities, duties, or responsibilities required of the employee.

Additional duties and responsibilities may be assigned at any time, with or without notice.

Qualifications for Success:
- Willingness to travel with reasonable accommodations.
- In-depth knowledge of public assistance policies, practices, and procedures.
- Familiarity with federal, state, and local regulations related to public assistance programs.
- Proficient understanding of computerized eligibility systems.
- Ability to identify issues, assess alternatives, and implement effective solutions.
- Capacity to interact with individuals from diverse backgrounds with tact and empathy.
- Discretion in handling personal information of clients and colleagues.
- Demonstrated effective interviewing and communication skills.
- Flexibility and self-motivation in managing multiple priorities.
- Ability to work independently as well as collaboratively within a team.
- Competence in performing basic mathematical calculations.

Supervisory Responsibilities:
This position may involve supervisory duties based on agency requirements.
Benefits of Employment with the State of Indiana: The State of Indiana provides a comprehensive benefits package for full-time employees, which includes:
- Three (3) medical plan options (including RX coverage), along with vision and dental plans.

Wellness Rewards Program:
Engage in wellness activities to earn gift card rewards.
- Health savings account with bi-weekly state contributions.

- Flexible work scheduling options, including potential hybrid remote work for eligible employees.

- Deferred compensation 457B account (similar to a 401k plan) with employer matching.
- Two (2) fully-funded pension plan options.

- A robust program of leave policies addressing various employee needs, including but not limited to: 150 hours of paid new parent leave.

- Up to 15 hours of paid community service leave.
- A combined total of 180 hours of paid vacation, personal, and sick leave.
- 12 paid holidays, with 14 during election years.
- Education Reimbursement Program.
- Group life insurance.
- Employee assistance program covering behavioral health visits.
- Qualified employer for the Public Service Loan Forgiveness Program.
- Free parking for most positions.
- Complimentary access to LinkedIn Learning.

The State of Indiana is an Equal Opportunity Employer, committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance.

Our policy ensures equal employment opportunities for all individuals in all aspects of employer-employee relations, free from discrimination based on race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status.

We adhere to both the spirit and the letter of all applicable state and federal laws.
If you are a qualified individual with a disability and require reasonable accommodations to complete this application, please reach out for assistance.
The State of Indiana fosters a culture that embraces equity, inclusion, and opportunity for all employees and applicants.

We encourage individuals with transferable skills to consider this position, and we look forward to reviewing your application.

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