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Client Relationship Specialist

2 months ago

Richmond, Indiana, United States U.S. Bank National Association Full time
About the Role

We are seeking a highly skilled Client Relationship Specialist to join our team at U.S. Bank National Association. As a key member of our organization, you will play a critical role in building and maintaining strong relationships with our clients, helping them achieve their financial goals, and driving business growth.

Key Responsibilities
  • Client Acquisition and Retention: Identify and pursue new business opportunities, and develop strategies to retain existing clients.
  • Financial Solutions: Assess clients' financial needs and provide personalized solutions, including deposit and loan products, and digital banking services.
  • Relationship Building: Foster strong relationships with clients through proactive outreach, follow-up, and exceptional customer service.
  • Product Knowledge: Maintain a working knowledge of consumer and business banking products and services, including digital products and services.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Typically has a minimum of one to five years of job-related, retail banking experience or a combination of experience and commensurate training.
Preferred Skills and Experience
  • Relationship Building: Proven ability to build and foster relationships with clients through proactive outreach and follow-up.
  • Communication: Ability to effectively engage and communicate with clients.
  • Product Knowledge: Basic to advanced knowledge of applicable bank and branch policies, procedures, and support systems.
  • Customer Service: Proven customer service and interpersonal skills.
  • Digital Banking: Experience with using and demonstrating digital products and self-service technologies.
Benefits
  • Comprehensive Benefits: Comprehensive benefits package, including healthcare, basic term and optional term life insurance, short-term and long-term disability, and 401(k) and employer-funded retirement plan.
  • Time Off: Paid vacation, up to 11 paid holiday opportunities, and sick and safe leave accruals.
  • Adoption Assistance: Adoption assistance and EEO is the Law.
About U.S. Bank National Association

U.S. Bank National Association is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.

We offer a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, and pension (all benefits are subject to eligibility requirements).

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role.