Eligibility Assessment Specialist

2 weeks ago

Richmond, Indiana, United States State of Indiana Full time

Embark on a rewarding career with the State of Indiana, one of the largest employers in the region, providing a wide array of opportunities across over 60 agencies.

At the State, you will enjoy competitive salaries, a comprehensive benefits package, and a strong commitment to maintaining a healthy work-life balance. Your work will have a tangible impact on the lives of residents throughout Indiana.

The State of Indiana is dedicated to fostering diversity and inclusion, striving to create a welcoming, accessible, and equitable workplace that reflects the demographics of Indiana.

Equal Opportunity Employer: We are proud to be an equal opportunity employer and are committed to providing reasonable accommodations to individuals with disabilities during the application and interview processes, as well as in performing essential job functions.

About the Family & Social Services Administration: The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is tasked with determining eligibility for Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF) benefits. The division ensures the timely and accurate distribution of SNAP and TANF benefits and offers employment and training services to certain recipients. DFR focuses on supporting and preserving families by promoting self-sufficiency and personal responsibility.

Salary Information: The starting salary for this position is typically $37,648.00, but may vary based on education and experience.

Key Responsibilities:

  • Review eligibility recommendations and information submitted by contract staff.
  • Determine eligibility for appropriate benefits and waiver programs in accordance with state and federal regulations.
  • Analyze data matches to identify inconsistencies and unreported information.
  • Approve claims referred and calculated by contractors.
  • Conduct comprehensive eligibility interviews for SNAP, TANF, and Medicaid applicants.
  • Stay updated on changes in rules, regulations, and guidelines pertaining to individual benefit programs.

The job profile is not intended to be exhaustive and may be subject to change at any time with or without notice.

Qualifications for Success:

  • Willingness to travel with reasonable accommodations.
  • In-depth knowledge of public assistance policies, practices, and procedures.
  • Familiarity with federal, state, and local regulations related to public assistance programs.
  • Proficient in computerized eligibility systems.
  • Ability to identify issues, assess alternatives, and implement effective solutions.
  • Demonstrated tact and empathy when interacting with individuals from diverse backgrounds.
  • Discretion in handling sensitive client and employee information.
  • Effective communication and interviewing skills.
  • Flexibility and self-motivation in managing multiple priorities.
  • Capability to work independently and collaboratively within a team.
  • Basic mathematical skills.

Supervisory Responsibilities: This position may involve supervisory duties based on agency requirements.

Benefits of Employment: The State of Indiana offers a comprehensive benefits package for full-time employees, which includes:

  • Three medical plan options (including prescription coverage) along with vision and dental plans.
  • Wellness Rewards Program: Engage in wellness activities to earn gift card rewards.
  • Health savings account with bi-weekly state contributions.
  • Flexible work scheduling options, including potential hybrid remote work.
  • Deferred compensation 457B plan with employer matching.
  • Two fully-funded pension plan options.
  • A robust leave policy covering various employee needs, including:
    • 150 hours of paid new parent leave.
    • Up to 15 hours of paid community service leave.
    • Combined 180 hours of paid vacation, personal, and sick leave.
    • 12 paid holidays, 14 during election years.
  • Education Reimbursement Program.
  • Group life insurance.
  • Employee assistance program for covered behavioral health visits.
  • Eligibility for the Public Service Loan Forgiveness Program.
  • Free parking for most positions.
  • Access to LinkedIn Learning at no cost.

The State of Indiana is committed to equal employment opportunities and aims to recruit, select, develop, and promote employees based on individual abilities and job performance. We uphold our policy of providing equal employment opportunities to all individuals without discrimination based on race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status.

If you possess the necessary skills and experience, we encourage you to consider this opportunity.

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