Coffee Specialist and Service Associate

2 weeks ago


Covina, California, United States Flower Beans Cafe Full time
Coffee Specialist Position at Flower Beans Cafe

At Flower Beans Cafe, we are dedicated to delivering outstanding coffee experiences. As a Coffee Specialist, your primary responsibility will be to ensure customer satisfaction through exceptional service and product knowledge. Here’s what this role involves:

  • Greet customers warmly and ascertain their coffee preferences.
  • Guide customers through our extensive coffee selection.
  • Provide expert advice on coffee options and equipment.
  • Prepare high-quality coffee beverages according to established recipes.
  • Attract new clientele and recommend innovative products and services.
  • Manage coffee supplies, equipment, and snack inventory efficiently.
  • Maintain equipment, troubleshoot issues, and ensure cleanliness in the workspace.
  • Promote a safe and hygienic environment for both staff and customers.
  • Enhance store processes, appearance, and service quality.
  • Stay informed about coffee and retail trends through ongoing learning.
  • Embody company values and contribute to a positive work culture.
  • Stay motivated to deliver consistent and high-quality products.
  • Educate customers about our offerings and maintain product excellence.
  • Adhere to drink recipes and procedures meticulously.
  • Participate in regular training sessions to maintain skills.
  • Contribute to store merchandising and visual standards.
  • Assist in training new staff as needed.
  • Support miscellaneous tasks and special events.
  • Foster team morale and a positive workplace atmosphere.
  • Be prepared to stand, walk, and communicate effectively throughout your shift.
  • Engage in food and beverage handling regularly.


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