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Front Desk Coordinator

2 months ago


Norfolk, Virginia, United States Therapy Network The LLC Full time

**Job Summary:**

The Therapy Network The LLC is seeking a highly skilled and experienced Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our patients.

**Key Responsibilities:**

  • Provide outstanding customer service to patients and visitors
  • Manage patient scheduling, registration, and billing
  • Process insurance claims and handle benefits and authorizations
  • Maintain accurate and up-to-date medical records
  • Perform administrative tasks, such as data entry and filing

**Requirements:**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2 years of experience in a front desk or administrative role
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in computer software, including Microsoft Office and electronic medical records

**Benefits:**

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance