Front Desk Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard by Marriott Norfolk. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.
Key Responsibilities- Provide attentive and courteous service to all guests, ensuring a positive experience throughout their stay.
- Manage the front desk operations, including check-in, check-out, and room assignments.
- Respond to guest inquiries and resolve issues in a timely and professional manner.
- Maintain accurate records and documentation of guest interactions and requests.
- Collaborate with other departments to ensure seamless guest service and resolve any issues that may arise.
- Stay up-to-date on hotel policies, procedures, and promotions to effectively communicate with guests.
- Perform other duties as assigned by management to ensure the smooth operation of the front desk.
- High school diploma or equivalent required.
- Previous experience in a customer-facing role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit transactions.
- Ability to maintain confidentiality and handle sensitive information.
- Availability to work a varied schedule, including evenings, nights, weekends, and holidays.
- Competitive hourly rate.
- Opportunities for career advancement and professional growth.
- Comprehensive training program to ensure success in the role.
- Discounts on hotel stays and other perks.
- A dynamic and supportive work environment.
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Front Desk Representative
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Front Desk Representative
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Norfolk, Virginia, United States MCR Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard by Marriott Norfolk. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide attentive and courteous...
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Front Desk Representative
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Norfolk, Virginia, United States BBL Hospitality Full time{"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at BBL Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesRegister guests...
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Front Desk Representative
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Front Desk Representative
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Front Desk Representative
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Norfolk, Virginia, United States MCR Hotels Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional guest experiences while managing the customer-facing administrative processes of the hotel. This role requires a positive attitude, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide attentive and courteous service to...
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Front Desk Coordinator
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Norfolk, Virginia, United States Havtech LLC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Administrator to join our team at Havtech LLC. The successful candidate will be responsible for creating a positive company impression and experience for all customers and guests through the provision of general office support, administrative duties, and related tasks.The ideal...
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Guest Service Representative
3 weeks ago
Norfolk, Virginia, United States Navy Exchange Service Command Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at the Navy Gateway Inn and Suites and Navy Lodge properties. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling all stages of guest stays, and ensuring a seamless and enjoyable...
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