Quality Assurance Supervisor

2 weeks ago


Addison, Illinois, United States TGG Accounting Full time
Job Overview

Salary: 100K-105K

Reports To: Director of Operations

Supervises: Quality Control Technician, Metallurgical Lab Technician, Quality Control Clerk, Inspection Personnel

Educational Requirements: A Bachelor's Degree in Mechanical or Manufacturing Engineering is preferred, along with strong analytical capabilities.

Experience Requirements: A minimum of 7 years of relevant experience is required, ideally with a Bachelor's degree in Mechanical or Manufacturing Engineering.

Position Summary: The Quality Control Manager is responsible for the development, implementation, and management of ISO9001 and AS9100 compliant quality assurance systems that enhance customer satisfaction, profitability, and organizational growth. This role involves overseeing a team of quality inspectors.

Key Competencies: This position demands excellent interpersonal, verbal, and written communication skills, with the ability to manage confidential information. Strong analytical, numerical, and reasoning skills are essential. The candidate should be results-oriented and capable of balancing various business considerations. Proficiency in organizational and computer skills (Microsoft Office Suite) is required, along with the ability to follow up effectively.

Main Responsibilities:

  • Ensure exceptional internal and external customer service.
  • Investigate and resolve quality-related issues and complaints.
  • Supervise inspection and testing personnel to ensure high productivity and technical integrity.
  • Provide technical and statistical guidance to teams.
  • Formulate, document, and uphold quality control standards and ongoing objectives.
  • Collaborate with production management to align objectives and enhance product reliability while minimizing costs.
  • Create, document, and implement inspection criteria and procedures.
  • Communicate quality control philosophies to key personnel within the organization.
  • Oversee inspection activities throughout the production cycle.
  • Utilize total quality management tools and methodologies for analytical and reporting processes.
  • Engage with suppliers to ensure the quality of all procured components.
  • Participate actively in internal Continuous Improvement initiatives.
  • Design, develop, and implement training programs for quality control.


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