Customer Success Specialist
2 weeks ago
We are seeking a highly skilled Customer Success Specialist to join our team at OptiSigns Inc. in Houston, TX. As a key member of our customer success team, you will be responsible for providing technical assistance and support to our clients, ensuring they achieve their goals and objectives.
Key Responsibilities:- Provide technical assistance and support to clients through our ticket platform and Zoom calls.
- Suggest changes to technical documents and help desk articles to improve customer experience.
- Run diagnostic and troubleshooting on Windows, Android, and other devices to resolve issues.
- Follow up with clients to ensure issues have been resolved and gather feedback on application usage.
- Run reports to identify malfunctions and escalate issues to designated tier 2 staff as necessary.
- 1 year of customer service experience.
- Bachelor's degree (preferred).
- Ability to commute to Houston, TX 77040.
- Competitive compensation package.
- Bonus opportunities.
- 401(k), dental insurance, flexible schedule, health insurance, paid time off, and vision insurance.
Share a time when your efforts helped a customer better understand what they need and led to greater customer satisfaction.
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Customer Success Specialist
3 weeks ago
Houston, Texas, United States Voovio Full time{"title": "Customer Success Specialist", "content": "About Voovio TechnologiesVoovio Technologies is a leading provider of knowledge automation solutions for the petrochemical, refining, and manufacturing industries. Our patented technology enables companies to increase profitability, reduce equipment downtime, and boost operator productivity.Job SummaryWe...
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Customer Success Specialist
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Houston, Texas, United States HungerRush Full timeJob Title: Customer Success SpecialistAt HungerRush, we're on a mission to revolutionize the restaurant industry with our cutting-edge technology. As a Customer Success Specialist, you'll play a crucial role in helping our restaurant partners achieve success with our Menufy by HungerRush platform.Key Responsibilities:Assess customer needs and provide expert...
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Customer Success Specialist
1 week ago
Houston, Texas, United States Voovio Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at Voovio Technologies. As a key member of our Customer Success team, you will be responsible for ensuring our customers achieve maximum value from our products and services.Key ResponsibilitiesDevelop and maintain strong relationships with our customers, understanding...
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Customer Success Specialist
4 weeks ago
Houston, Texas, United States Voovio Full timeAbout Voovio TechnologiesVoovio Technologies is a leading software company that serves the biggest petrochemical, refining, and manufacturing companies in the world. Our patented technology and Knowledge Automation platform for field operations enable industrial manufacturing customers to increase profitability by reducing equipment downtime, boosting...
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Customer Success Automation Specialist
3 weeks ago
Houston, Texas, United States CSW Industrials Inc. Full timeJob SummaryRectorSeal is seeking a highly skilled Customer Success Automation Specialist to join our team. As a key member of our organization, you will play a critical role in ensuring the efficient processing of customer orders and data transmissions. Your primary responsibility will be to interface with customers, analyze order data, and collaborate with...
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Customer Success Automation Specialist
1 week ago
Houston, Texas, United States CSW Industrials Inc. Full timeJob SummaryRectorSeal is seeking a highly skilled Customer Success Automation Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring seamless order processing and data management for our customers. This role requires strong analytical and problem-solving skills, as well as excellent communication and...
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Customer Success Specialist
2 weeks ago
Houston, Texas, United States Voovio Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at Voovio Technologies. As a key member of our Customer Success team, you will be responsible for ensuring our customers in the petrochemical and refining industries achieve maximum value from our products.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Specialist
3 weeks ago
Houston, Texas, United States Voovio Full timeAbout Voovio TechnologiesVoovio Technologies is a leading software company that serves the biggest petrochemical, refining, and manufacturing companies worldwide. Our patented technology and Knowledge Automation platform for field operations enable industrial manufacturing customers to increase profitability by reducing equipment downtime, boosting operator...
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Customer Success Manager
3 days ago
Houston, Texas, United States ConvergePoint Full timeCustomer Success ManagerConvergePoint is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring the success and satisfaction of our valued customers.Key Responsibilities:Build and maintain strong relationships with customers to drive customer satisfaction and...
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Customer Success Strategist
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Houston, Texas, United States Dell Technologies Full timeCustomer Success ManagerAt Secureworks, we're committed to helping our customers achieve their goals and drive business value. As a Customer Success Manager, you'll play a critical role in ensuring our customers get the most out of our software and services.Key Responsibilities:Build and maintain strong relationships with our strategic accounts,...
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Customer Success Partner
2 weeks ago
Houston, Texas, United States Sysco Full timeJob SummaryAs a Customer Success Partner at Sysco, you will play a critical role in ensuring the successful management of customer experiences. Reporting to the Customer Success Manager, you will be responsible for analyzing and executing business processes to drive customer satisfaction and loyalty.Key ResponsibilitiesManage multiple customer-facing...
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Customer Success Manager
3 days ago
Houston, Texas, United States Enverus Full timeCustomer Success ManagerEnverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. As a Customer Success Manager, you will champion the customer throughout the engagement lifecycle, enabling them to get best value from Enverus' software...
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Customer Success Manager
3 weeks ago
Houston, Texas, United States IOI Capital and Markets LLC Full timeAbout IOI Capital and Markets LLCIOI Capital and Markets LLC is a rapidly growing, US-based financial services technology firm disrupting the private investment markets. Our purpose is to unlock the potential & possibilities of the alternative investment marketplace for investors through innovation, technology, and market expertise. We enable broadened...
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Customer Success Manager
3 days ago
Houston, Texas, United States SMA Technologies Full timeJob Title: Customer Success ManagerAt SMA Technologies, we're on a mission to give people back their time. As a Customer Success Manager, you'll play a critical role in helping our clients achieve their goals and overcome challenges. We're looking for a highly motivated and organized individual who can build strong relationships with our clients and drive...
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Customer Success Partner
2 weeks ago
Houston, Texas, United States Sysco Full timeJob Summary:As a Customer Success Partner at Sysco, you will play a critical role in driving business growth and customer satisfaction. Reporting to the Customer Success Manager, you will be responsible for analyzing and executing business processes to support successful customer management. You will be proficient in all technology needed to support these...
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Customer Success Strategist
3 days ago
Houston, Texas, United States Enverus Full timeCustomer Success ManagerEnverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit.As a Customer Success Manager at Enverus, you will champion the customer throughout the engagement lifecycle, enabling them to get best value from our...
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Customer Success Manager
1 week ago
Houston, Texas, United States Enverus Full timeAbout the RoleEnverus is seeking a highly skilled Customer Success Manager to champion our customers throughout the engagement lifecycle, ensuring they get the best value from our software and solutions. As a key member of our team, you will be responsible for driving customer retention and Net Promoter Score (NPS) satisfaction results.Key...
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VP, Customer Success Leader
4 weeks ago
Houston, Texas, United States Kuraray America , Inc. Full time{"title": "Customer Success Manager", "subtitle": "Lead a team that supports a portfolio of enterprise, commercial and midmarket customers", "content": "We are seeking a highly skilled Customer Success Manager to lead a team that supports a portfolio of enterprise, commercial and midmarket customers. As a key member of our customer success team, you will be...
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Customer Success Associate
3 weeks ago
Houston, Texas, United States Apex Innovations Full timeAbout Apex InnovationsWe're a cutting-edge startup revolutionizing the retail industry with AI-powered solutions. Our mission is to enhance customer experiences through innovative technology.What We OfferA dynamic work environment with a relaxed atmosphere and flexible working hoursOpportunities for growth and professional development in a fast-paced...
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Customer Success Sales Manager
6 days ago
Houston, Texas, United States AlphaStaff Full timeCustomer Success Sales ManagerWe are seeking a highly motivated and results-driven Customer Success Sales Manager to join our team at AlphaStaff. As a key member of our sales team, you will be responsible for driving customer adoption, ensuring customer satisfaction, and identifying opportunities to upsell or cross-sell our products and services.Key...