Senior Beauty Manager

3 days ago


Wilmington, North Carolina, United States European Wax Center Full time
Job Overview

We are seeking a highly motivated and experienced Center Manager to lead our beauty and retail team. As a key member of our management team, you will be responsible for driving business growth, ensuring exceptional guest experiences, and fostering a positive work environment.

Key Responsibilities
  • Create and implement daily and monthly goals for the center and its associates.
  • Master the Guest Service Associate role and lead by example.
  • Supervise, motivate, discipline, and coach associates in the moment and as needed.
  • Conduct Strut Team Meetings and prepare activities or resources.
  • Celebrate positive associate performance and identify opportunities for improvement.
  • Handle guest issues in a timely and solution-oriented manner.
  • Complete weekly associate schedules and manage time off requests.
  • Maintain proper inventory levels and submit orders in a timely manner.
  • Prepare and cross-check payroll reports.
  • Interview, hire, and train new associates as needed.
  • Take ownership and accountability for creating a positive work environment that increases productivity and reduces turnover.
Requirements
  • 2 years of management experience in the beauty or retail industry.
  • Passion for customer service, team building, and creating an exceptional guest experience.
  • Ability to lift 25 pounds at a time.
Benefits
  • Annual base salary range of $56,000 to $62,500 based on experience and location revenue.
  • Monthly bonuses ranging 15% to 20% of salary.
  • Option for Medical, Dental, Vision insurance.
  • Company-paid Short Term Disability and Life Insurance.
  • Paid Time Off and 401K Match.
  • Paid Parental Leave.
  • Industry-renowned training.
  • Free uniforms at hire.
  • Wellness programs.
  • Commuter benefits.
  • Discounts on all retail products.
  • Free waxing.
About Us

European Wax Center is a beauty lifestyle brand that has expanded to over 850 locations in the U.S. Our vision is to reveal beautiful skin through full-body waxing services, exclusive products, and exceptional guest experiences.

EWC Growth is one of the largest franchisees in the EWC network, with over 47 locations across 5 states. Our mission is to positively impact everyone who walks through our doors.



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