Senior Account Manager

1 month ago


Wilmington, North Carolina, United States Spectrio Full time
Senior Account Manager Job Description

Spectrio is seeking a highly skilled Senior Account Manager to join our team. As a trusted advisor to our clients, you will be responsible for cultivating and strengthening relationships with key clients, driving client satisfaction, account growth, and long-term success.

Key Responsibilities:
  • Client Relationship Management: Develop and nurture strong, long-term relationships with senior-level stakeholders across key accounts.
  • Strategic Account Growth: Identify and capitalize on opportunities for upselling, cross-selling, and expanding client portfolios with additional services or products.
  • High-Level Service Delivery: Oversee the seamless execution of client deliverables by coordinating with cross-functional teams, including sales, marketing, and product development.
  • Client Support & Solutions: Provide proactive communication, keeping clients informed of updates, new products, and service enhancements.
  • Data-Driven Reporting and Analysis: Analyze client performance metrics to identify trends, opportunities, and areas for improvement.
Requirements:
  • Education: Bachelor's degree in Business Administration, Marketing, or a related field.
  • Experience: 5+ years of proven experience in account management, with a track record of managing high-value or enterprise-level clients.
  • Skills: Exceptional interpersonal and communication skills, with the ability to influence and negotiate at senior levels.
  • Key Competencies: Committed to understanding client goals and delivering top-notch solutions that drive value.

Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement. Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.



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