Food and Beverage Operations Coordinator

2 weeks ago


San Diego California, United States AccorHotel Full time
Job Overview:

As a pivotal member of the Food and Beverage team, you will support the Director of Food and Beverage and the Executive Chef in the seamless execution of daily operations.

Key Responsibilities:


1. Collaborate with the Food and Beverage Management team to ensure timely completion of tasks and adherence to operational standards.

2. Manage administrative duties including report compilation, scheduling, and tracking of vacations within the division.

3. Oversee private bookings for dining outlets, coordinating with event organizers and outlet leaders to provide timely menus, quotes, and confirmations.

4. Enhance the guest database to expand the private event business, identifying potential clients and fostering relationships with existing guests.

5. Utilize negotiation skills to attract new clientele and encourage repeat business.

6. Address incoming inquiries from clients via phone and web channels.

7. Assist in crafting the vision for events, including themes and atmospheres that align with guest expectations.

8. Recommend and promote food and beverage offerings to enhance guest experiences.

9. Collaborate with guests on event specifics, including equipment requirements, event flow, timing, and menu selections.

10. Act as a liaison between guests, outlet leadership, and culinary teams to develop tailored menus.

11. Support the Executive Chef with guest inquiries, including recipe requests.

12. Assist with recruitment administration and menu formatting for the kitchen.

13. Manage the Food and Beverage Communication board effectively.

14. Follow up with guests during and after events to ensure satisfaction.

15. Provide feedback and updates to relevant leaders post-events.


Administrative Duties:

1. Reconcile private dining receipts and log sales accurately.

2. Produce and verify Open Table reservations, Banquet Event Orders, and departmental event schedules.

3. Compile reports, analyze sales mixes, and assess operational data.

4. Assist the Director of Food and Beverage with daily administrative tasks.

5. Foster clear communication across all Food and Beverage leaders to ensure operational efficiency.


Other responsibilities may be assigned by management as needed.



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