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Food and Beverage Operations Manager

2 months ago


San Diego, California, United States Sheraton San Diego Full time
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at the Sheraton San Diego Hotel and Marina. As a key member of our hospitality team, you will be responsible for overseeing the service in our Food and Beverage outlets, ensuring exceptional guest satisfaction and delivering a high level of service quality.

Key Responsibilities
  • Supervise and Coordinate Food and Beverage Operations: Oversee the day-to-day operations of our Food and Beverage outlets, ensuring that all aspects of service meet our high standards.
  • Lead and Develop a High-Performing Team: Supervise and train a team of Food and Beverage staff, providing guidance and support to ensure they meet their performance goals and deliver exceptional guest service.
  • Monitor and Control Labor Costs: Work closely with department managers to control labor costs and optimize productivity, ensuring that our Food and Beverage operations are efficient and profitable.
  • Ensure Guest Satisfaction: Consistently monitor guest feedback and satisfaction, making adjustments to our service and operations as needed to ensure that our guests have an exceptional experience.
  • Maintain a Safe and Healthy Work Environment: Ensure that all Food and Beverage staff are trained in safe work practices and that our operations meet all health and safety regulations.
Requirements
  • Leadership and Supervisory Experience: Proven experience in a supervisory or leadership role, with a strong track record of delivering results and developing high-performing teams.
  • Excellent Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to build relationships with guests, colleagues, and management.
  • Attention to Detail and Organizational Skills: High level of attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Knowledge of Food and Beverage Operations: Strong knowledge of food and beverage operations, including menu planning, inventory management, and food safety regulations.
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment, with a high level of energy and a strong commitment to delivering exceptional guest service.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including medical, dental, and vision insurance, paid time off, and retirement plans.
  • Opportunities for Career Advancement: Opportunities for career advancement and professional growth, with a strong commitment to developing our team members.
  • A Dynamic and Supportive Work Environment: A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.