Service Coordinator

2 weeks ago


Atlanta, Georgia, United States Carolina Handling Full time
Job Summary

The Service Coordinator will play a crucial role in facilitating processes and coordinating the distribution of service-related information between customers, technicians, and support areas as required.

This fast-paced environment requires a strong focus on customer service, multitasking, and prioritizing requests.

Key Responsibilities
  • Receive and prioritize service calls from customers
  • Dispatch service technicians according to customer needs
  • Provide support for technicians to ensure maximum efficiency
  • Follow up after emergency calls to ensure proper response times are met
  • Communicate daily with assigned teams and technicians for daily coverage and needs
  • Coordinate efforts of the team and address daily, weekly, and monthly issues affecting customer service and profitability
  • Consistently strive to ensure a level of service that exceeds customer expectations
  • Track scheduled maintenance calls to confirm timely completion
  • Notify appropriate departments with customer issues and concerns
  • Collect purchase order numbers and match documentation for customers as needed to ensure payment
  • Manage special billing needs of customers
  • Order follow-up parts issues for technicians
  • Issue purchase order numbers to vendors as needed
  • Receive, review, and distribute paperwork
  • Perform other duties as assigned
Requirements
  • Minimum of high school diploma or equivalent
  • Minimum of two years of experience in customer service or dispatch environment
  • Data entry experience with Microsoft Office experience preferred
Benefits
  • Eligible after 30 days of employment
  • Medical/Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance, AD&D, and Disability
  • Employee Assistance Program
  • 401K with company match
  • Profit Sharing
Working Conditions

This position is performed primarily in a fast-paced office environment with occasional exposure to a shop environment and its hazards.

The job requires frequent customer interface by telephone with a high volume of information flow and frequently changing priorities.

Physical Requirements

The Associate will regularly sit for extended periods, use hands to write and input data, talk, walk, and hear.

The Associate will frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required include close vision and the ability to focus.


  • Legal Coordinator

    4 weeks ago


    Atlanta, Georgia, United States Acro Service Corp Full time

    Job Title: Legal CoordinatorAcro Service Corp is seeking a highly skilled Legal Coordinator to join our team. As a Legal Coordinator, you will play a critical role in supporting the company's legal operations and ensuring compliance with relevant laws and regulations.Key Responsibilities:Research and Analysis: Conduct research on various legal topics,...

  • Legal Coordinator

    1 month ago


    Atlanta, Georgia, United States Acro Service Corp Full time

    {"title": "Legal Coordinator", "content": "Job SummaryAcro Service Corp is seeking a highly skilled Legal Coordinator to join our team. The successful candidate will be responsible for providing administrative support to our legal department, ensuring the smooth operation of our legal processes and procedures.Key ResponsibilitiesResearch and AnalysisConduct...

  • Legal Coordinator

    2 weeks ago


    Atlanta, Georgia, United States Acro Service Corporation Full time

    Job SummaryWe are seeking a highly skilled Legal Coordinator to join our team at Acro Service Corporation. As a key member of our legal department, you will be responsible for providing paralegal duties to protect our clients' interests and ensuring compliance with contractual obligations.Key ResponsibilitiesProvide research and analysis to support legal...

  • Legal Coordinator

    2 weeks ago


    Atlanta, Georgia, United States Acro Service Corporation Full time

    Job SummaryWe are seeking a highly skilled Legal Coordinator to join our team at Acro Service Corporation. As a key member of our legal department, you will be responsible for providing paralegal duties to protect our clients' interests and ensuring compliance with contractual obligations.Key ResponsibilitiesProvide research and analysis to support legal...

  • Legal Coordinator

    2 weeks ago


    Atlanta, Georgia, United States Acro Service Corporation Full time

    Job SummaryAcro Service Corporation is seeking a highly skilled Legal Coordinator to join our team. As a key member of our legal department, you will be responsible for providing paralegal duties to protect our clients' interests and ensuring compliance with contractual obligations.Key ResponsibilitiesProvide research and analysis to support legal decisions...

  • Legal Coordinator

    1 month ago


    Atlanta, Georgia, United States Acro Service Corp Full time

    Job Title: Legal CoordinatorAcro Service Corp is seeking a highly skilled Legal Coordinator to join our team. As a key member of our organization, you will play a critical role in ensuring the efficient and effective administration of legal matters.Key Responsibilities:Research and Analysis: Conduct thorough research using legal databases, collect and review...

  • Service Coordinator

    2 weeks ago


    Atlanta, Georgia, United States Toyota Material Handling Systems Full time

    Job Title: APS Service CoordinatorAt Toyota Material Handling Systems, we are seeking a highly skilled and organized APS Service Coordinator to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service operations.Key Responsibilities:Field customer...


  • Atlanta, Georgia, United States Acro Service Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Accounts Receivable Coordinator to join our team at Acro Service Corporation. The successful candidate will be responsible for managing all aspects of accounts receivable, including collection and payment application of outstanding service and repair invoices.Key Responsibilities:Makes regular...


  • Atlanta, Georgia, United States City of Atlanta, GA Full time

    Job SummaryThis position coordinates and acts as a liaison between customers and service technicians when cars or other vehicles need servicing or repairs. The Fleet Service Coordinator will enter detailed repair malfunctions in the service center computer system and prepare detailed instructions for service technicians to include repair parts. Additionally,...

  • Parts Coordinator

    4 weeks ago


    Atlanta, Georgia, United States Hobart Service Full time

    Job SummaryHobart Service, a leading provider of commercial food equipment service solutions, is seeking a skilled Parts Coordinator to join our team. As a key member of our Parts Department, you will play a critical role in ensuring the efficient allocation and distribution of parts and materials for service repairs and customer orders.Key...


  • Atlanta, Georgia, United States Lincoln Property Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Tenant Services Coordinator to join our team at Lincoln Property Company. As a key member of our property management team, you will be responsible for providing exceptional customer service to our tenants, coordinating daily office operations, and ensuring the smooth day-to-day functioning of...


  • Atlanta, Georgia, United States City of Atlanta Full time

    About the RoleWe are seeking a highly skilled Fleet Service Coordinator to join our team at the City of Atlanta. As a key member of our Public Works department, you will play a critical role in ensuring the smooth operation of our fleet services.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to our clients, responding to their...


  • Atlanta, Georgia, United States Lincoln Property Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Tenant Services Coordinator to join our team at Lincoln Property Company. As a key member of our property management team, you will be responsible for providing exceptional customer service to our tenants, coordinating daily office operations, and ensuring the smooth day-to-day functioning of...


  • Atlanta, Georgia, United States Lincoln Property Company Full time

    Tenant Services Coordinator Job DescriptionLincoln Property Company is seeking a highly organized and detail-oriented Tenant Services Coordinator to join our team. As a key member of our property management team, you will be responsible for providing exceptional customer service to our tenants, coordinating daily office operations, and ensuring the smooth...


  • Atlanta, Georgia, United States Lincoln Property Company Full time

    Tenant Services Coordinator Job DescriptionLincoln Property Company is seeking a highly organized and detail-oriented Tenant Services Coordinator to join our team. As a key member of our property management team, you will be responsible for providing exceptional customer service to our tenants, coordinating daily office operations, and ensuring the smooth...


  • Atlanta, Georgia, United States Trinity Search Group Full time

    Development Services CoordinatorThis company is a national leader in the development arena, renowned for its exceptional expertise and commitment to excellence. As a Development Services Coordinator, you will be part of a successful 35+ year firm with a strong presence in the US commercial real estate market.The ideal candidate will have a minimum of 3+...


  • Atlanta, Georgia, United States HRM Services Full time

    Job Title: Resident Service CoordinatorHRM Services is seeking a highly motivated and compassionate individual to join our team as a Resident Service Coordinator. As a key member of our team, you will be responsible for case management, delivery of service-enriched programs, and collaboration with various agencies and stakeholders to achieve desired program...


  • Atlanta, Georgia, United States Lincoln Property Company Full time

    About the Role:We are seeking a highly organized and detail-oriented Tenant Services Coordinator to join our team at Lincoln Property Company. As a key member of our property management team, you will be responsible for providing exceptional customer service to our tenants, managing daily office operations, and ensuring the smooth day-to-day functioning of...


  • Atlanta, Georgia, United States Zeller Full time

    Tenant Services CoordinatorJob Summary:The Tenant Services Coordinator is responsible for developing and maintaining effective communication with building tenants, ensuring that all service calls are addressed promptly and efficiently. This role requires strong organizational and communication skills, with the ability to work independently and as part of a...


  • Atlanta, Georgia, United States Agiliti Health, Inc. Full time

    Job Summary:The Technical Services Coordinator is responsible for overseeing and coordinating the biomedical and field service technicians assigned to a designated location. This role ensures that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired, and maintained.Key Responsibilities:Coordinate and...