Tenant Services Coordinator
5 days ago
About the Role:
We are seeking a highly organized and detail-oriented Tenant Services Coordinator to join our team at Lincoln Property Company. As a key member of our property management team, you will be responsible for providing exceptional customer service to our tenants, managing daily office operations, and ensuring the smooth day-to-day functioning of our properties.
Key Responsibilities:
- Provide administrative support to the property management team, including composing memos, coordinating meetings, and managing invoice records.
- Coordinate daily office operations, including ordering office supplies, maintaining office equipment, and performing receptionist duties.
- Assist with the management of vendor accounts, including setting up new accounts and processing payments.
- Provide exceptional customer service to tenants, including responding to emails and voicemails, and resolving issues in a timely and professional manner.
- Field all incoming phone calls and respond to tenant inquiries in a timely and professional manner.
- Coordinate with the Assistant Property Manager to ensure the smooth day-to-day functioning of the property.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum of 1 year of experience in property management or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Computer literate and proficient in Microsoft Office.
About Lincoln Property Company:
Lincoln Property Company is one of the largest private real estate firms in the United States, offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders, and occupiers. We are committed to providing exceptional customer service and creating value for our clients and tenants.
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