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Intake and Assessment Coordinator

2 months ago

San Jose, California, United States Salvation Army Full time
Job Summary

The Salvation Army is seeking a highly skilled and compassionate Intake and Assessment Specialist to join our team. As a key member of our social services department, you will play a critical role in screening at-risk individuals and families, providing referrals to necessary services, and connecting clients with resources to achieve housing and financial stability.

Key Responsibilities
  • Manage the daily flow of clients needing to be screened for rental assistance
  • Screen at-risk individuals and families using the HPAT Tool
  • Provide referrals to necessary services for clients
  • Establish and maintain relationships with other community agencies
  • Maintain accurate client records in Wellsky, The Salvation Army client software, HMIS system, and hard files
  • Participate in a team effort to meet the needs of the clients served by the department
  • Attend all required meetings and trainings
  • Assist in seasonal programs, bus pass sales, covering the receptionist, and food pantry registration
Requirements
  • High school diploma or equivalent (required)
  • Bachelor's degree in Social Work or related (preferred)
  • Experience with Microsoft programs
  • Experience with the Homeless Management Information System (HMIS) database
  • Experience working with persons from diverse ethnic and cultural backgrounds who are homeless and economically disadvantaged
Preferred Qualifications
  • Bilingual in Spanish
  • Excellent communication skills both written and verbal
  • Ability to lead
  • Excellent time management and organizational skills
  • Problem-solving skills
  • Ability to multi-task
  • Team player
Physical Requirements
  • Ability to lift up to 25 lbs. (usually file boxes)