Dental Office Coordinator

1 week ago


Boca Raton, Florida, United States Dental Designs Full time

Dental Designs is seeking a highly motivated and organized Bilingual Dental Front Desk professional to join our team. The ideal candidate will possess a passion for dentistry, exceptional customer service skills, and the ability to thrive in a fast-paced environment.

As a key member of our front office team, you will be responsible for ensuring a smooth and positive patient experience from their initial contact to their departure. Your responsibilities will encompass a wide range of administrative tasks, including:

Responsibilities:
  • Verifying patient insurance benefits and coverage.
  • Presenting treatment plans and case details to patients in a clear and concise manner.
  • Scheduling appointments efficiently to meet office goals and patient needs.
  • Following up with patients regarding unscheduled treatments and ensuring timely completion of care.
  • Greeting and checking in/out patients, providing exceptional customer service throughout their visit.
  • Processing payments and handling financial transactions accurately.
  • Making collection calls to ensure prompt resolution of outstanding balances.
Qualifications:
  • Minimum of one year of experience in a dental office setting, preferably as a front desk receptionist or dental assistant.
  • Fluency in both English and Spanish is essential.
  • Strong analytical and problem-solving skills to effectively address patient inquiries and concerns.
  • Excellent written and verbal communication skills, ensuring clear and professional interactions with patients and colleagues.
  • Proficiency in basic math calculations for accurate financial transactions.
  • Experience with Dentrix software is a plus.
  • A comprehensive understanding of PPO insurance plans is highly desirable.
  • Demonstrated goal-orientation and commitment to achieving office objectives.
  • Meticulous attention to detail and accuracy in all tasks.
  • Ability to work effectively as part of a team, fostering a positive and collaborative work environment.
  • Exceptional time management skills to prioritize tasks and meet deadlines efficiently.

Dental Designs offers a competitive salary and benefits package, including paid time off, holiday pay, direct deposit, and performance-based bonuses. We value our employees' well-being and provide a supportive work environment with Thursdays and Sundays off, ensuring a healthy work-life balance.



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