Pool Operations Manager

6 days ago


Troy, Michigan, United States Life Time> Full time

Job Summary

We are seeking a highly motivated and experienced Aquatics Assistant Manager to join our team at Life Time. As a key member of our Aquatics department, you will play a critical role in overseeing the daily operations of our swim programs, ensuring a safe and enjoyable experience for our members and guests.

Key Responsibilities

  • Team Management
    • Recruit, train, and develop a high-performing team of Aquatics staff
    • Provide guidance and support to team members to ensure excellent customer service and program delivery
  • Program Development and Implementation
    • Collaborate with the Aquatics Manager to develop and implement new swim programs and services
    • Ensure programs meet or exceed department goals and objectives
  • Financial Management
    • Manage the financial aspects of the Aquatics department, including budgeting and forecasting
    • Monitor and analyze financial performance to identify areas for improvement
  • Customer Service and Safety
    • Ensure a safe and friendly experience for members and guests
    • Respond to member inquiries and concerns in a professional and timely manner

Requirements

  • Some college experience
  • 1 year of customer service experience
  • 1 year of supervisory/management experience
  • 1 year of swim instruction/coaching experience
  • 2 years of lifeguard experience
  • National Swimming Pool Foundation (NSPF) Certified Pool Operator
  • Red Cross Lifeguard Certified

Preferred Requirements

  • Red Cross Lifeguard Instructor
  • Red Cross Lifeguard Instructor Trainer

At Life Time, we are committed to creating an inclusive and equitable workplace that values diversity and promotes opportunities for growth and development. We are an equal opportunity employer and welcome applications from qualified candidates who share our values.



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