Quality Assurance Lead

2 weeks ago

Muskegon, Michigan, United States Kopos & Baker, Inc. Full time

Job Overview

Position Summary

This pivotal role involves strategizing, coordinating, and enhancing the quality assurance operations within Kopos & Baker, Inc. The individual will be responsible for the continuous development of the company's quality management system, ensuring alignment with strategic goals and compliance with industry standards.

Key Responsibilities

  • Maintain a safe and environmentally compliant workplace, adhering to all regulatory standards and company policies.
  • Implement and uphold the company's 6-S initiatives, ensuring all personnel comply with established protocols.
  • Lead the enhancement of the quality management system, aligning it with the organization's strategic objectives.
  • Act as the management representative, ensuring the quality management system is effectively established and maintained in accordance with ISO, Aerospace, and customer specifications.
  • Oversee internal audit processes, ensuring that internal auditors receive appropriate training.
  • Serve as the expert on quality system frameworks, methodologies, and tools.
  • Act as the primary liaison for customers, regulatory bodies, and external auditors regarding quality system matters.
  • Innovate solutions for challenges identified during quality assurance activities.
  • Prepare and deliver comprehensive technical and quality system reports.
  • Keep the management team informed of issues, corrective actions, and developments related to the quality management system.
  • Provide coaching, mentorship, and training to all organizational levels concerning quality system requirements.
  • Promote a culture of continuous improvement within the quality management function.
  • Ensure exceptional internal and external customer service, addressing and resolving quality-related customer issues and complaints.
  • Guide and support the quality team to enhance the quality management system and achieve corporate objectives.
  • Lead root cause analysis and corrective action initiatives.
  • Oversee the Process Change Request (PCR) process and Fixed Processes.
  • Fulfill the responsibilities of Facility Compliance Officer (Export Controls).
  • Perform additional duties as required.

Qualifications and Experience

  • Bachelor's degree in a relevant field (e.g., Engineering, Material Science, Quality Management).
  • A minimum of 5 years of experience in quality management, preferably within the investment casting, medical device, or aerospace sectors.
  • Six Sigma Black Belt certification is preferred.

Essential Skills

  • Exceptional communication, interpersonal, and team-building abilities.
  • Self-driven and results-oriented.
  • Proficient in MS Office, spreadsheets, and database management.
  • Strong technical writing capabilities and familiarity with document control and management systems.

Core Competencies

  • Effective communication across all organizational levels.
  • Strong problem-solving skills.
  • Technical proficiency.
  • High attention to detail.
  • Expertise in quality control.
  • Project management capabilities.

Physical Requirements

While performing the duties of this position, the employee is frequently required to communicate effectively; stand, walk, or sit; and use hands. The employee may occasionally lift or move up to 35 pounds.

Work Environment

The work environment typically includes a standard office setting, with occasional exposure to a manufacturing environment, including potential exposure to moving mechanical parts and high temperatures.

Additional Information

  • The company reserves the right to modify or assign additional duties as necessary.
  • Proof of U.S. citizenship, nationality, or permanent resident status may be required to comply with applicable laws and regulations.

All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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