Medical Office Coordinator

2 days ago


Rockville, Maryland, United States Apparent Full time
Job Overview

Potomac Pediatrics is seeking a highly skilled Medical Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.

Key Responsibilities
  • Manage high-volume phone calls and respond to patient inquiries in a timely and professional manner.
  • Schedule patient appointments and ensure seamless communication with our medical team.
  • Send electronic messages to doctors and maintain accurate records.
  • Provide exceptional customer service to patients, parents, and colleagues.
  • Web-enable and reset patient portal accounts as needed.
  • Participate in daily maintenance of common office areas and perform other duties as assigned.
Requirements
  • Minimum of high school diploma with two years' experience in a medical receptionist role.
  • Experience in a medical call center atmosphere is highly desirable.
  • Knowledge of medical practices and insurance terminology.
  • Knowledge of EMR systems.
  • Excellent written and oral communication skills.
  • Problem-solving and conflict resolution skills.
  • Ability to learn job skills within a specified training period.
  • Ability to read, interpret, and apply policies and procedures.
  • Ability to set priorities and interact with patients, medical, and administrative staff effectively.
Benefits
  • Medical with Health Savings Account.
  • Dental.
  • Vision.
  • 401K.
  • Discounted One Life Membership.
  • STD/LTD Insurance.
  • Opportunities for growth and advancement.

Potomac Pediatrics values each employee's contribution to our success. We encourage a collaborative and supportive work environment, and we are committed to providing opportunities for growth and development.



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