Medical Office Coordinator
2 days ago
Potomac Pediatrics is seeking a highly skilled Medical Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.
Key Responsibilities- Manage high-volume phone calls and respond to patient inquiries in a timely and professional manner.
- Schedule patient appointments and ensure seamless communication with our medical team.
- Send electronic messages to doctors and maintain accurate records.
- Provide exceptional customer service to patients, parents, and colleagues.
- Web-enable and reset patient portal accounts as needed.
- Participate in daily maintenance of common office areas and perform other duties as assigned.
- Minimum of high school diploma with two years' experience in a medical receptionist role.
- Experience in a medical call center atmosphere is highly desirable.
- Knowledge of medical practices and insurance terminology.
- Knowledge of EMR systems.
- Excellent written and oral communication skills.
- Problem-solving and conflict resolution skills.
- Ability to learn job skills within a specified training period.
- Ability to read, interpret, and apply policies and procedures.
- Ability to set priorities and interact with patients, medical, and administrative staff effectively.
- Medical with Health Savings Account.
- Dental.
- Vision.
- 401K.
- Discounted One Life Membership.
- STD/LTD Insurance.
- Opportunities for growth and advancement.
Potomac Pediatrics values each employee's contribution to our success. We encourage a collaborative and supportive work environment, and we are committed to providing opportunities for growth and development.
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