Front Office Coordinator

7 days ago


Rockville, Maryland, United States US Oncology Network-wide Career Opportunities Full time
Job Title: Front Office Coordinator

Overview

We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at US Oncology Network-wide Career Opportunities. As a key member of our front office team, you will be responsible for coordinating and operating the front office functions, acting as a liaison with physicians, patients, and other office staff, and supporting the development and administration of office policies and procedures.

Key Responsibilities:

  • Coordinate office procedures with medical staff and billing office to ensure smooth flow of information within departments.
  • Participate in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines.
  • Implement and comply with Company Reimbursement Policies and Procedures to maximize efficiency.
  • Review all attorney requests and records to ensure proper authorization has been obtained and all documentation is present.
  • Oversee insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations.
  • Ensure that authorizations are obtained in a timely manner.
  • Review posting of charges from encounter forms and hospital charges within 24 hours. Review daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information.
  • Maintain knowledge of current health care and billing trends and practices.

Requirements:

  • High school diploma or equivalent required.
  • Minimum three years of medical office experience.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients, and the public.



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