Valet Operations Supervisor

1 week ago


North Chicago, Illinois, United States VETPRIDE SERVICES INC Full time
Position Overview

VetPride Services Inc. is in search of a Valet Operations Supervisor to oversee our valet services. This role is crucial in ensuring a seamless parking experience for our esteemed clients, particularly Military Veteran patients. We prioritize hiring Veterans and Military personnel to support our mission.

Work Schedule: Full-Time, Monday to Friday

Key Responsibilities
  • Supervise a team of 6-8 valet attendants.
  • Efficiently schedule staff to adhere to contracted hours weekly.
  • Maintain exemplary standards for on-site personnel.
  • Assist in the recruitment, termination, and disciplinary processes of team members.
  • Collaborate closely with the Regional Manager.
  • Welcome all valet customers professionally, offering assistance as needed.
  • Oversee access control in the valet area.
  • Safely drive various vehicles to designated locations within the parking facility.
  • Conduct thorough inspections of vehicles for any damages and document findings.
  • Ensure vehicle security by locking doors and managing keys responsibly.
  • Adhere to safe driving practices and protocols consistently.
  • Comply with all regulations set forth by the Veterans Affairs Medical Center.
  • Ensure all valet attendants are in proper uniform and maintain professional appearance.
  • Perform additional duties as assigned.
Qualifications & Skills
  • Preferred experience in valet services, though not mandatory.
  • Minimum of 1 year in a management role.
  • Availability to work 40 hours per week, Monday through Friday.
  • Must be at least 18 years old.
  • Ability to operate both automatic and manual transmission vehicles.
  • Possession of a valid state-issued driver’s license.
  • Successful completion of a criminal background check and clean driving record required.
  • Pass a pre-employment drug screening.
  • Willingness to work outdoors in various weather conditions.
  • Strong customer service skills, with the ability to handle conflicts calmly and professionally.
  • Consistent attendance and reliability are essential.
  • Basic English communication skills are necessary for interaction with customers and colleagues.
  • Ability to stand for extended periods (6-8 hours) and walk quickly.
  • Capability to lift items weighing up to 30 pounds.
  • Basic technical and computer literacy skills are required.
  • Ability to work independently while following established guidelines and collaborating effectively with others.
Experience Requirements
  • 1 year of management experience.
  • 1 year of experience driving both manual and automatic vehicles.
  • Valet experience is preferred but not required.
Benefits
  • Paid Time Off
  • Sick Leave
  • Paid Federal Holidays
  • Access to 401k
  • Employee bonuses
  • Employee Assistance Program
  • Employee Discounts


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