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Operations Supervisor

2 months ago


Chicago, Illinois, United States Hard Rock Full time
Join Our Team as an Operations Supervisor

At Hard Rock, we are looking for an experienced Operations Supervisor who will play a crucial role in our dynamic environment. In this position, you will:

  • Mentorship: Act as a mentor and coach, guiding hourly staff members to become true ambassadors of the Hard Rock brand.
  • Scheduling: Oversee labor schedules, ensuring alignment with the café's budget and forecasting models.
  • Financial Acumen: Exhibit a strong understanding of the café's budget and profit & loss statements.
  • Goal Setting: Clearly outline objectives and expectations for team members, utilizing performance review tools to foster accountability and drive successful outcomes.

We are committed to building a team that reflects our values and dedication to excellence.