Medical Office Coordinator

6 days ago

Elizabeth, New Jersey, United States SportsMed Physical Therapy Full time
About the Role

SportsMed Physical Therapy is a leading healthcare provider in Northern New Jersey, seeking a highly skilled Patient Coordinator to join our team. Our state-of-the-art facilities focus on outpatient sports medicine and orthopedic conditions, providing a patient-friendly and welcoming environment for all clients and visitors.

Key Responsibilities
  • Welcome patients and visitors, in person or on the telephone, and respond to inquiries in a professional and courteous manner.
  • Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Complete insurance verifications and ensure accurate and timely data entry.
  • Maintain patient records and confidentiality, while ensuring the availability of treatment information.
  • Keep patient appointments on schedule by notifying providers of patient arrivals and reviewing service delivery compared to schedule.
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtain revenue by recording and updating financial information, recording and collecting patient charges, and controlling credit extended to patients.
  • Protect patients' rights by maintaining confidentiality of personal and financial information.
  • Maintain operations by following policies and procedures, reporting needed changes, and contributing to team efforts as needed.
Requirements
  • An ability to work in a fast-paced environment with excellent multitasking skills.
  • Flexibility, professional telephone skills, and excellent customer service skills.
  • Superior time management, organization skills, and attention to detail.
  • Computer skills, including EMR systems, Microsoft Excel, and Microsoft Outlook.
  • A focus on quality, professionalism, and experience working in a physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service.
  • Bilingual Spanish is preferred.
What We Offer
  • An excellent career growth opportunity with competitive pay based on experience and added value.
  • Medical benefits, life and disability insurance, 401k, PTO, sick time, and paid holidays.
  • A pay range of $22.00 per hour.

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