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Medical Office Coordinator

2 months ago

Elizabeth, New Jersey, United States SportsMed Physical Therapy Full time
About the Role

SportsMed Physical Therapy is a leading healthcare provider in Northern New Jersey, seeking a highly skilled Patient Coordinator to join our team. Our state-of-the-art facilities focus on outpatient sports medicine and orthopedic conditions, providing a patient-friendly and welcoming environment for all clients and visitors.

Key Responsibilities
  • Welcome patients and visitors, in person or on the telephone, and answer or refer inquiries.
  • Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Complete insurance verifications and ensure accurate and timely data entry.
  • Keep patient appointments on schedule by notifying providers of patient arrival and reviewing service delivery compared to schedule.
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtain revenue by recording and updating financial information, recording and collecting patient charges, and controlling credit extended to patients.
  • Protect patients' rights by maintaining confidentiality of personal and financial information.
  • Maintain operations by following policies and procedures and reporting needed changes.
  • Contribute to team effort by accomplishing related results as needed.
Requirements
  • An ability to work in a fast-paced environment.
  • Multitasking skills.
  • Flexibility.
  • Professional telephone skills.
  • Excellent customer service skills.
  • Superior time management.
  • Organization skills.
  • Attention to detail.
  • Computer skills (EMR systems, Microsoft Excel, Microsoft Outlook).
  • Focus on quality.
  • Professionalism.
  • Experience working in a physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service.
  • Bilingual Spanish preferred.
What We Offer
  • Excellent career growth opportunities.
  • Competitive pay based on experience and added value.
  • Medical benefits, life and disability insurance, 401k, PTO, sick time, paid holidays.
  • Pay range: $22.00 per hour.