Medical Records Coordinator
4 days ago
We are seeking a highly organized and detail-oriented Medical Records Specialist to join our team at TEKsystems. As a Medical Records Specialist, you will play a critical role in ensuring the timely and accurate processing of medical records requests from patients, their authorized representatives, providers, and other third parties.
Main Responsibilities:
- Access and prepare medical records as needed for patients, patients' authorized representatives, internal staff, and external third parties
- Maintain up-to-date knowledge of medical records and release of health information regulations (e.g., HIPAA) to ensure accurate processing
- Perform administrative duties including but not limited to: answering phone calls, faxing and emailing confidential information, and basic computer utilization
- Provide excellent customer service to all internal and external parties
Key Qualifications:
- 6+ months prior experience executing medical records requests AND 6 months of contact center or customer service experience within the last 4 years
- Deep understanding of HIPAA guidelines and associated privacy policies
- Excellent written and verbal communication skills
- A high comfort level typing, navigating the internet and using multiple software systems
- Strong attention to detail and consistent follow-through on meeting goals and deadlines despite obstacles
About TEKsystems:
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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