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Service Coordinator

2 months ago

West Des Moines, Iowa, United States Cleaver-Brooks Full time
About the Role

Cleaver-Brooks Sales and Service is seeking a highly organized and detail-oriented Service Coordinator to support our team in Des Moines, IA. As a key member of our operations team, you will provide administrative and warehouse support to our Service Manager, ensuring seamless execution of daily tasks and projects.

Key Responsibilities
  • Process requisitions for parts and supplies, ensuring timely delivery and inventory management
  • Coordinate with the warehouse team to manage inventory levels and optimize stock orders
  • Assist in scheduling and coordinating service jobs, ensuring efficient use of resources
  • Manage daily reports and special projects, providing data-driven insights to inform business decisions
  • Provide exceptional customer service, communicating effectively with customers and stakeholders
  • Perform general office duties, including time entry, payroll processing, and tool cage management
Requirements
  • High School diploma or equivalent required; 1+ years of administrative experience preferred
  • Excellent organizational and communication skills, with a focus on customer service
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel
  • Basic understanding of HVAC industry terminology a plus
What We Offer
  • Competitive salary and comprehensive benefits package
  • Cash matching 401(k) plan and employee assistance program
  • Paid time off and 11 paid holidays
  • Opportunities for professional growth and development

Cleaver-Brooks Sales and Service is a market leader in providing fully integrated boiler and burner systems. We deliver efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.