Seasonal Customer Experience Representative Operations

6 days ago


Millburn, New Jersey, United States Indigo Books & Music Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative Operations. As a key member of our store team, you will play a vital role in delivering an exceptional customer experience and supporting the daily operations of our store.

Key Responsibilities
  • Support Store Operations
    • Assist with daily store operations, including receiving and processing merchandise, managing inventory, and maintaining a visually appealing store environment.
  • Customer Experience
    • Engage with customers to understand their needs and preferences, and provide personalized recommendations to enhance their shopping experience.
    • Conduct product demonstrations and share product knowledge to drive sales and customer satisfaction.
  • Visual Merchandising
    • Work with the visual merchandising team to create visually appealing store displays and maintain a consistent brand image.
  • Inventory Management
    • Assist with inventory management, including cycle counts, stock replenishment, and product returns.
  • Team Collaboration
    • Work collaboratively with the store team to achieve sales goals, resolve customer issues, and maintain a positive store environment.
Requirements
  • Experience
    • Previous experience in retail operations, customer service, or visual merchandising is an asset.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability
    • Availability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer

We offer a competitive hourly rate, opportunities for professional growth and development, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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