Head of Retail Operations

2 weeks ago


Millburn, New Jersey, United States Celebree School of East Louisville Full time

Celebree School of East Louisville is a premier educational institution dedicated to providing exceptional learning experiences. Our mission is to foster a nurturing environment where children can thrive.

Position Overview
The Head of Retail Operations is responsible for overseeing the comprehensive management of our retail environment. Collaborating with senior management, this role involves strategizing to enhance sales, boost profitability, and ensure a positive experience for both customers and team members.

Key Responsibilities
- Directly reports to the VP of Operations and manages the leadership team across various departments.
- Works closely with corporate and global leadership to align store operations with overall business strategies.
- Oversees daily operations, ensuring compliance with established standards in guest service, financial performance, and safety regulations.
- Manages labor, cost control, inventory, and compliance with regulations.
- Develops and monitors the operational budget while implementing cost-saving measures without compromising quality.
- Establishes and tracks key performance indicators (KPIs) to assess and enhance store performance.
- Analyzes sales trends and customer feedback to inform decision-making.
- Encourages collaboration among departments, maintaining open communication regarding performance and initiatives.
- Acts as the primary decision-maker for resolving operational challenges.
- Inspires and develops the team by setting clear expectations and leading by example.
- Collaborates with HR on recruitment, performance evaluations, and employee relations.

Qualifications
- Bachelor’s Degree required.
- 8+ years of leadership experience in a high-volume retail or educational environment.
- A strong passion for education and community engagement.
- Proficient in Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
- Excellent communication, leadership, and team-building skills.
- Proven problem-solving, organizational, and analytical abilities.

We look forward to welcoming a dedicated professional who shares our commitment to excellence.



  • Millburn, New Jersey, United States Indigo Books & Music Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative Operations. As a key member of our store team, you will play a vital role in creating an exceptional customer experience and driving sales growth.Key ResponsibilitiesSupport Store Operations: Assist with the daily...


  • Millburn, New Jersey, United States Canada Goose Full time

    Job OverviewPosition Summary: As an essential member of the retail leadership team, you will take on the role of Experience Lead, responsible for crafting engaging customer experiences that reinforce Canada Goose as a premier performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every interaction and ensuring that each guest...


  • Millburn, New Jersey, United States Canada Goose Full time

    Job OverviewPosition Summary: As an essential member of the retail leadership team, you will serve as the Experience Lead, responsible for crafting engaging customer experiences that reinforce Canada Goose's reputation as a premier performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every interaction and ensuring that each...


  • Millburn, New Jersey, United States Canada Goose Full time

    Job OverviewPosition Summary: As an essential part of the store leadership team, you will take on the role of Experience Lead, responsible for crafting engaging customer experiences that reinforce Canada Goose as a premier performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every interaction and creating memorable guest...


  • Millburn, New Jersey, United States Armani Group Full time

    POSITION SUMMARY Luxury Retail Client Consultant | Emporio Armani | Full-Time As a valued member of the Giorgio Armani Corporation, you will join a dynamic team dedicated to enhancing sales and delivering an exceptional client experience that embodies the brand's prestige. Your ability to merge entrepreneurial enthusiasm, a deep appreciation for...


  • Millburn, New Jersey, United States Armani Group Full time

    POSITION OVERVIEW Luxury Retail Consultant | Emporio Armani | Full-Time As a valued member of the Giorgio Armani Corporation, you will join a dynamic team dedicated to enhancing sales and delivering an exceptional client experience that embodies the brand's prestige. Your unique blend of entrepreneurial mindset, enthusiasm for the brand, and...


  • Millburn, New Jersey, United States Giorgio Armani Full time

    **About the Role**As a Client Advisor with Giorgio Armani Corporation, you will be part of a diverse team who will work with you to drive sales and provide an excellent client experience that represents the brand. Your ability to combine entrepreneurial spirit, passion for the brand, exemplify the company's values and knowledge of the luxury retail business...


  • Millburn, New Jersey, United States Indigo Books & Music Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative Operations. As a key member of our store team, you will play a vital role in delivering an exceptional customer experience and supporting the daily operations of our store.Key ResponsibilitiesSupport Store...


  • Millburn, New Jersey, United States Eataly Net USA, LLC Full time

    Job Summary:The Sous Chef Manager is a key member of the Eataly Net USA, LLC team, responsible for assisting the Head Chef in managing the production of high-quality, authentic Italian dishes in one of our exciting, high-volume, open kitchen restaurants. This role requires a strong, focused management presence, with a deep understanding of culinary...


  • Millburn, New Jersey, United States Hermès Full time

    About the RoleThe Sales Specialist will be responsible for achieving sales and customer service objectives while adhering to the operational asset protection standards of the boutique.Key ResponsibilitiesMeet monthly and annual individual sales goals while working as part of a team to achieve the boutique's collective target.Organize and prioritize the...


  • Millburn, New Jersey, United States Indigo Books & Music Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and promoting a positive and inclusive store environment.Key ResponsibilitiesCustomer Engagement: Approach...


  • Millburn, New Jersey, United States Charlotte Tilbury Full time

    Position OverviewAbout Charlotte Tilbury BeautyEstablished by renowned makeup artist and beauty innovator Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has transformed the global beauty landscape with a user-friendly, giftable product range. The brand has seen remarkable expansion and is celebrated worldwide, fostering a strong internal culture...


  • Millburn, New Jersey, United States Indigo Books & Music Full time

    Job OverviewAs a Seasonal Customer Engagement Specialist, you will play a vital role in fostering an atmosphere that enhances genuine employee and customer interactions, aligned with our mission of spreading joy.Your approach will embody the Indigo Values by being genuine, seeking inspiration, and understanding your audience. You will influence customer...


  • Millburn, New Jersey, United States Armani Group Full time

    Job SummaryWe are seeking a highly motivated and results-driven Client Advisor to join our team at Emporio Armani BLM Short Hills. As a Client Advisor, you will be responsible for providing an exceptional client experience, driving sales, and shaping the brand experience.Key ResponsibilitiesAssist in the execution of merchandising and client relationship...


  • Millburn, New Jersey, United States James Sullivan - State Farm Agent Full time

    Position OverviewJames Sullivan - State Farm Agent is in search of a dynamic and career-driven individual to enhance our team. As a representative of our agency, you will cultivate and strengthen customer connections within the community to advocate for State Farm offerings, which encompass auto, home, and life insurance.Key ResponsibilitiesImplement a...


  • Millburn, New Jersey, United States Home Helpers of Summit Full time

    Company Overview:Home Helpers Home Care of Summit, NJ is a premier provider of in-home healthcare services, dedicated to enhancing the quality of life for our clients. Our mission is to deliver empathetic and individualized care to individuals within the comfort of their own homes. Become a part of our team of committed professionals who are enthusiastic...

  • Operations Associate

    3 months ago


    Millburn, United States Sephora Full time

    : Regular Your role at Sephora: As an Operations Associate, you'll thrive in a dynamic, fast-paced environment. This role is about ensuring a smooth operation that enhances the shopping experience for every client. You'll be part of a dedicated team that values your unique skills. If you love the operational side of retail, this is the perfect role for...


  • Millburn, United States Nordstrom Part time

    Job DescriptionRetail Leadership Training Program - Beginning January 2025 The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated leadership training program focused on developing future leaders who demonstrate a passion for a career in retail management, strong leadership qualities that motivate teams, and an innate drive to succeed....


  • Millburn, United States Indigo Books & Music Full time

    Job Description You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our...


  • Millburn, New Jersey, United States Eataly North America Full time

    Job Summary:An Artisan at Eataly North America is a skilled professional who possesses in-depth knowledge of products and processes at our fresh market retail stations. This role involves sharing expertise with guests, recommending products and portion sizes, and reporting to the Retail Manager.Key Responsibilities:Assist retail counters with daily...


  • Millburn, New Jersey, United States Eataly North America Full time

    Job Summary:The Sous Chef Manager is a key member of the Eataly North America team, responsible for assisting the Head Chef in managing the production of high-quality, authentic Italian dishes in one of our exciting, high-volume, open kitchen restaurants.Key Responsibilities:Assist the Head Chef in maintaining food quality standards and passionately training...


  • Millburn, United States Camilla Australia Full time

    CAMILLA is one of Australia’s leading luxury retailers and it is taking the world by storm. Founded in 2004 in Sydney's iconic Bondi Beach by designer Camilla Franks, CAMILLA has captured the imagination of the world with its vibrant and iconic aesthetic across luxurious resort and occasion wear.CAMILLA now boasts 22 Australian boutiques, 3 US Boutiques, a...


  • Millburn, United States Golden Goose Full time

    Title: Assistant Store ManagerDepartment: RetailLocation: Short Hills Mall, NJ-Responsibilities:Provide supervisory and operational support to the Store Manager including organizing, planning and implementing strategyEnsure the schedule and store objectives are met by the teamPromote and sell products by identifying our customer's needsAdvise customers on...


  • Millburn, United States Armani Group Full time

    JOB DESCRIPTION Client Advisor | Emporio Armani Bloomingdale’s Short Hills | Full-Time As an associate with Giorgio Armani Corporation, you will be part of a diverse team , who you will work with to drive sales and provide an excellent client experience that represents the brand. Your ability to combine entrepreneurial spirit , passion for...


  • Millburn, United States Giorgio Armani Full time

    Client Advisor | Emporio Armani Bloomingdale’s Short Hills | Full-Time As an associate with Giorgio Armani Corporation, you will be part of a diverse team , who you will work with to drive sales and provide an excellent client experience that represents the brand. Your ability to combine entrepreneurial spirit , passion for the brand, exemplify...


  • MILLBURN, United States BLOOMINGDALE'S Full time

    Job Overview The b-Helpful Supervisor (BHS) leads colleagues and functions at our b-Helpful service center, with a focus on elevating the customer experience with quick, seamless, and efficient service in Buy Online Pick-up in Store (BOPS) orders, Curbside Pickup, and Gift Wrap, along with return processing and general service needs at the main b-Helpful...

  • Manager in Training

    4 days ago


    Millburn, United States State and Liberty Clothing Co. Full time

    MANAGER IN TRAINING PROGRAM (OVERVIEW):If you seeking a lifestyle or career change and are enthusiastically ready to embark on a new journey in the retail industry, we have an exciting opportunity for you. Our fast-track Manager in Training program is specifically tailored for motivated individuals aiming to acquire invaluable business and management...

  • PT Sales Associate

    3 months ago


    Millburn, United States MARC JACOBS Part time

    Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a part-time Sales Associate to join its The Mall at S hort Hills location in Short Hills, New Jersey .  RESPONSIBILITIES: Achieve and exceed the personal sales goals  Demonstrate a complete knowledge of the merchandises’ features and benefits to maximize the...

  • Sales Associate

    4 weeks ago


    Millburn, United States Chico's Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a...


  • Millburn, United States Schweiger Dermatology Group Full time

    Job DescriptionJob DescriptionSchweiger Dermatology Group is one of the leading dermatology practices in the country with over 380 healthcare providers and over 110 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, and Minnesota. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services...


  • Millburn, United States Bloomingdale's Full time

    Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Fully Funded Education Benefits (100% tuition coverage including books and fees) Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options...

  • Front Desk Associate

    3 months ago


    Millburn, United States Art of Problem Solving Full time

    Job DescriptionJob DescriptionAoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K–12 advanced education. AoPS is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, AoPS has trained hundreds of thousands of the country's top students through its online school, in-person...


  • Millburn, United States Art of Problem Solving Full time

    Job DescriptionJob DescriptionAoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K–12 advanced education. AoPS is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, AoPS has trained hundreds of thousands of the country's top students through its online school, in-person...

  • Home Health Aide

    1 month ago


    Millburn, United States Home Helpers of Summit Full time

    Company Overview:Home Helpers Home Care of Summit, NJ is a leading provider of home healthcare services dedicated to improving the quality of life for our clients. We are committed to delivering compassionate and personalized care to individuals in the comfort of their homes. Join our team of dedicated professionals who are passionate about making a...


  • Millburn, United States Maplecrest Ford Lincoln Full time

    Job DescriptionJob DescriptionBusy Dealership is looking for Front Desk Receptionist! The Receptionist is expected to: Protect the legal, financial, and moral well-being of the dealership;Ensure all calls and customers are greeted in a timely and welcoming fashion to initiate positive visits;Accurately file receipts and permits to maintain an accurate...

  • Salesperson

    3 weeks ago


    Millburn, United States The Ethical Mattress Co Full time

    Mattress Sales Associate / Sleep SpecialistAt the Ethical Mattress Company, we’re changing the world one mattress at a time.Every mattress we sell is toxin-free and made in the USA with natural and organic materials. We sell only high-quality products from best-in-class brands like Avocado, Shifman, Natural Dreams, The Pillow Bar, Sleep & Beyond, Lavende,...