Creative Retail Artisan

2 months ago


Millburn, New Jersey, United States Golden Goose Full time

Position Overview: The In-Store Artisan will enhance the customer experience by providing artistic customization services. As a representative of Golden Goose, you will engage with customers, promote our products, and share the brand's narrative.

Key Responsibilities:

  • Utilize your artistic talents to create a memorable shopping experience focused on customer satisfaction.
  • Ensure effective brand storytelling by embodying the values and essence of Golden Goose.
  • Deliver comprehensive product knowledge and articulate customization options clearly.
  • Anticipate customer needs with empathy, providing a high level of personalized service.
  • Collaborate with customers to design unique items through the 'LAB Experience'.
  • Stay informed about product details and updates proactively.
  • Work collaboratively as part of a team to achieve sales goals.
  • Adhere to Golden Goose's procedures and guidelines in all activities, including co-creation.
  • Participate in Sneaker Maker Tour events as required.
  • Assist as a Sales Associate during non-tour periods, engaging in sales activities and client outreach.

Qualifications:

  • 1-3 years of experience in luxury retail environments.
  • Demonstrated artistic skills (e.g., painting, drawing, sketching).
  • Self-driven with a positive attitude and effective sales techniques.
  • Strong customer focus with excellent presentation and communication skills.
  • A collaborative team player.
  • Proficiency in additional languages is advantageous.

Golden Goose values diversity and inclusion, recognizing that our unique human capital is our greatest asset.

We are committed to fostering an inclusive environment where everyone can express their authentic selves, regardless of gender, sexual orientation, ethnicity, disability, or age.


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