Senior Commercial Loan Administrator
1 week ago
At Webster Bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we're passionate about serving our clients and supporting our communities.
Job SummaryWe're seeking a highly skilled Commercial Loan Administrator to join our team in the Commercial Bank Middle Office. This full-time role will support pre-closing, regulatory, and closing activities on originations and higher-level portfolio servicing requests, working closely with the Lending Teams and Operations to deliver high-quality closings and exceptional customer experiences.
Key Responsibilities- Coordinate and work with the Lending Team, Operations, Attorneys, and Borrowers to ensure commercial loan closings are complete, accurate, and in accordance with Webster Bank's credit policies and procedures.
- Conduct KYC activities (BSA Compliance) and complete entity setup on loan systems.
- Prepare Loan Setup forms and complete checklists required by Loan Operations for closing.
- Support Portfolio Managers on collateral due diligence, ordering flood searches, and coordinating flood packages, as applicable.
- Process good faith deposits, verify third-party open/paid invoices, and reconcile debits and credits for disbursement balancing.
- Coordinate pre-closing activities with Attorney for new loans, modifications, extensions, and renewals.
- Monitor/coordinate insurance needs, as applicable.
- In conjunction with LOB, review draft loan documents to ensure alignment with bank policy, credit approval terms, and loan system compatibility.
- Obtain and verify funding instructions or requirements, receive clear to close form attorney, ensure all accounts are balanced, and hand off complete closing package to Loan Operations for booking.
- Support Treasury Deposit Services to process and coordinate any openings or necessary online services.
- Perform quality control checks on loan and lending systems to ensure loan accuracy.
- Follow-up on missing & pending items, as well as ongoing documentation such as expired or cancelled insurance (work with operations to ensure timely force placement as necessary).
- Assist Portfolio Managers with follow-ups for other types of ticklers – financial statements, covenants, manual tax monitoring, etc.
- Support "lighter touch" customer requests (balance inquiries, loan statement requests, interest rate options, extensions, etc.), working with the LOB to approve and Operations to execute.
- Review advance requests and circulate for approval, and submit to Loan Operations for processing.
- In alignment to bank policy and procedures, coordinate internal loan system administrative coding changes with Loan Operations.
- Work on internal projects to improve the lending process, enhance/expand middle office capabilities, and support the Lines of Business & Operations.
- Bachelor's degree from an accredited college or university.
- Prior paralegal, commercial lending loan administration, and/or closing experience on $10MM-$50MM+ commercial transactions (5+ years) within borrower segments (C&I, CRE, Sponsor & Specialty, ABL, etc.).
- Strong interpersonal and customer service skills to interact with lending teams, operations partners, attorneys, and borrowers.
- Strong understanding of commercial lending process, compliance & regulations, loan types/products/structures, etc.
- High confidence in reviewing and understanding legal loan documents and contract terms (paralegal experience is a plus).
- Ability to multitask and manage multiple transactions and servicing requests, simultaneously.
- Basic understanding of loan & lending systems (Signature, ACBS, Loan IQ, Sageworks LOS, Salesforce, etc.) and proficiency in Microsoft Applications.
- Fundamental math/accounting/finance skills to understand debits, credits, balancing, amortization schedules, etc.
We're an equal opportunity employer and welcome applications from all qualified candidates. #LI-EM1
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