Front Desk Agent

1 month ago


Bar Harbor, Maine, United States Buffalo Lodging Associates Full time
Front Desk Agent

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Courtyard by Marriott - Providence Lincoln. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities:
  • Greeting and Check-in/Check-out: Greet guests, complete the check-in/check-out procedure through the Property Management System, and obtain and store pertinent information.
  • Cash Handling and Reservations: Handle cash, credit card information, and goods at the property, and take reservations from incoming callers while providing excellence in service.
  • Guest Services: Identify the needs of each guest and provide relevant information regarding hotel services and amenities, creating an accommodating environment for all.
Benefits:
  • Paid Weekly: Enjoy paid weekly compensation.
  • Medical, Dental & Vision Insurance: Receive comprehensive medical, dental, and vision insurance.
  • Competitive 401(k) Retirement Savings Plan: Participate in a competitive 401(k) retirement savings plan with a generous employer match.
  • Paid Vacation and Sick Time: Enjoy paid vacation and sick time.
  • Paid Holidays: Receive paid holidays.
  • Tuition Reimbursement: Take advantage of tuition reimbursement.
  • Flexible Spending Account: Utilize a flexible spending account.
  • Company Paid Life Insurance: Receive company-paid life insurance.
  • Company Paid Short-Term Disability Insurance: Enjoy company-paid short-term disability insurance.
  • Long-Term Disability Insurance: Participate in long-term disability insurance.
  • Employee Assistance Program: Access an employee assistance program.
  • Hotel Discounts: Enjoy hotel discounts for yourself, friends, and family.
  • Wellness Programs: Participate in wellness programs.
  • Monthly Employee Appreciation Activities & Events: Enjoy monthly employee appreciation activities and events.
  • Learning and Development Opportunities: Take advantage of learning and development opportunities.
  • Employee Referral Program: Participate in an employee referral program.

We are committed to keeping our employees healthy, happy, and productive. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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