Front Desk Associate
4 weeks ago
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Coordinator at Dogtopia of Palm Harbor. As the first point of contact, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a safe and clean environment for our furry friends.
Key Responsibilities:
- Provide exceptional customer service to pet parents and their dogs
- Manage front desk operations, including data entry, creating pet parent charts, and greeting customers
- Understand and communicate Dogtopia's retail items, policies, and procedures
- Maintain a clean and safe environment, including inventory management and cleaning schedules
- Work collaboratively with the team to achieve high customer satisfaction and review ratings
What We Offer:
- A fun and dynamic team culture with opportunities for growth and development
- Competitive wages and flexible scheduling
- Education in basic dog obedience and training
- Additional certification programs available
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work in a fast-paced environment and multitask
- Strong communication and interpersonal skills
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