Front Desk Associate

1 week ago


Palm Harbor, Florida, United States Dogtopia of Palm Harbor Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Coordinator at Dogtopia of Palm Harbor. As the first point of contact, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a safe and clean environment for our furry friends.

Key Responsibilities:

  • Provide exceptional customer service to pet parents and their dogs
  • Manage front desk operations, including data entry, creating pet parent charts, and greeting customers
  • Understand and communicate Dogtopia's retail items, policies, and procedures
  • Maintain a clean and safe environment, including inventory management and cleaning schedules
  • Work collaboratively with the team to achieve high customer satisfaction and review ratings

What We Offer:

  • A fun and dynamic team culture with opportunities for growth and development
  • Competitive wages and flexible scheduling
  • Education in basic dog obedience and training
  • Additional certification programs available

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Strong communication and interpersonal skills


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