Front Desk Agent

3 months ago

Boothbay Harbor, United States Benchmark Spruce Point Inn Full time

Come be a part of something bigger

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesnt love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details
We are starting to look build our team for the Summer season. All roles will start May 1 and end October 31. In addition to the great offerings of Benchmark Hospitality, we offer competitive pay and Housing

Spruce Point Inn is like no other resortspirited and soulful; picturesque and rich with heritage; perfectly poised between woods and sea. As a Conde Nast Top Resort, our historic Inn has attracted travelers from all over the world for more than a century offering an iconic coastal Maine experience.

Located about an hour "down east" from Portland, Spruce Point Inn is a true gem among resorts, differentiated by its prominent oceanfront setting, acres of mature woodlands, gardens and trails. As we sit off the beaten path, getaways here feel like a genuine retreat. Its a place made timeless by natural beauty, traditions, and joy.

What you will have an opportunity to do:

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

  • Help guests discover their Wanderlust experience
  • Provide exceptional customer service by being engaging and taking sincere interest
  • Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
  • Help to resolve problems and WOW guests through recovery when things arent quite right
  • Promote and sell special hotel programs.
  • Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
  • Be knowledgeable of all emergency procedures and policies.
  • Maintain house bank.
  • Communicate all pertinent information to manager on duty.
  • Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
  • Assist other departments as needed.

What are we looking for?

Qualifications:

  • High school diploma or equivalent.
  • A strong desire to make an impact on other people
  • An outgoing and engaging personality
  • Computer skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced setting
  • Ability to stand for the duration of the shift
  • Must be available to work various shifts including weekends and holidays

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

  • Front Desk Agent

    1 month ago

    Boothbay Harbor, United States Benchmark Spruce Point Inn Full time

    Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your...

  • Front Desk Agent

    2 months ago

    Harbor Springs, United States The Highlands at Harbor Springs Full time

    Overview: The Highlands is looking for new Front Desk Agents to join our team! As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guests stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Our goal is to provide great hospitality and to...

  • Front Desk Agent

    2 weeks ago

    Egg Harbor City, United States Renault Winery Resort Full time

    RENAULT WINERY RESORT is an EEO employer - M/F/Vets/Disabled Come join a fun team with an amazing culture while working in a beautiful environment! Renault Winery is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. The property currently consists of our hotel, Chateau Renault, our golf course,...

  • Evening Front Desk Agent

    3 months ago

    Harbor Springs, United States The Highlands at Harbor Springs Full time

    Overview: The Highlands is looking for new Evening Front Desk Agents to join our team! As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guests stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Our goal is to provide great hospitality...

  • Front Desk Agent

    4 weeks ago

    Benton Harbor, United States Hampton Inn Benton Harbor, 1921 Pipestone Rd Benton Harbor, Full time

    Job DescriptionJob DescriptionFront Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!"Job DetailsWork Location: Hampton Inn Benton Harbor, 1921 Pipestone Rd Benton Harbor, MichiganJob Type: Full-timePay: $13 - $14 per hourSchedule: 7:00AM - 3:00PM / 3:00PM - 11:00PMJob OverviewThe Front Desk Agent is responsible for providing...

  • Front Desk Representative

    5 days ago

    Egg Harbor City, New Jersey, United States Renault Winery Resort Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional service to hotel guests, ensuring a seamless and enjoyable experience at Renault Winery Resort.Key ResponsibilitiesGuest Services: Greet and check-in guests, respond to inquiries, and resolve any issues in a professional and courteous manner.Front Desk Operations: Manage the front desk...

  • Front Desk Representative

    3 days ago

    Harbor Springs, United States The Highlands at Harbor Springs Full time

    Job SummaryThe Highlands at Harbor Springs is seeking a skilled and friendly Front Desk Agent to provide exceptional guest service and support to our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for handling various aspects of their stay.Key ResponsibilitiesGuest Registration and...

  • Front Desk Agent

    3 weeks ago

    Friday Harbor, United States Columbia Hospitality Full time

    Front Desk Agent | Friday Harbor House Master multitasker. Memory Maker. No two days are the same: delight, problem solve, and make the day for our incredible guests. You thrive in a fast-paced and dynamic environment, responsible for efficiently handling guest check-in and check-out processes including room credits, keys, guest issue resolution and special...

  • Front Desk Representative

    9 hours ago

    Friday Harbor, Washington, United States Columbia Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Friday Harbor House. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling check-in and check-out processes, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide exceptional guest service,...

  • Night Auditor

    3 days ago

    Boothbay Harbor, Maine, United States Benchmark Spruce Point Inn Full time

    About the Role:Benchmark Spruce Point Inn is seeking a highly motivated and detail-oriented Night Auditor to join our Front Desk team. As a Night Auditor, you will be responsible for providing exceptional customer service, ensuring accurate and efficient check-in and check-out processes, and maintaining the integrity of our hotel's financial systems.Key...

  • Evening Guest Services Agent

    1 week ago

    Boothbay Harbor, Maine, United States Benchmark Spruce Point Inn Full time

    Join Our Team at Benchmark Spruce Point InnAt Benchmark | Pyramid, we are dedicated to fostering Work-Life Balance for our employees through various practices, policies, and programs designed to support your success both professionally and personally. Here are some of the exceptional benefits we provide:Comprehensive Medical and Dental insurance options for...

  • Night Auditor

    11 hours ago

    Boothbay Harbor, Maine, United States Benchmark Spruce Point Inn Full time

    About the Role:Benchmark Spruce Point Inn is seeking a highly motivated and detail-oriented Night Auditor to join our Front Desk team. As a Night Auditor, you will be responsible for providing exceptional customer service, ensuring accurate and efficient check-in and check-out processes, and maintaining the integrity of our hotel's financial records.Key...

  • Front Desk Agent

    1 month ago

    Bar Harbor, United States Witham Family Hotels Full time

    Are you passionate about delivering outstanding guest service and enjoy solving problems? As a Front Desk Associate at the Atlantic Oceanside Hotel and Event Center, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service throughout their stay. By embodying the essence of hospitality, you will...

  • Front Desk Agent

    3 months ago

    Bar Harbor, United States Witham Family Hotels Full time

    Are you passionate about delivering outstanding guest service and enjoy solving problems? As a Front Desk Associate at the Atlantic Oceanside Hotel and Event Center, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service throughout their stay. By embodying the essence of hospitality, you will...

  • Hotel Front Desk Associate

    4 weeks ago

    Bar Harbor, United States Hampton Bar Harbor Full time

    Job DescriptionJob DescriptionAs a Front Desk associate, you are the first impression of our hotel staff and are instrumental in every guest's experience at our hotel.A Hilton Lighthouse Award winning property, we are the only seasonal Hampton hotel in the Hilton brand portfolio, open each year from May through November. The Hampton Bar Harbor is a new...

  • Hotel Front Desk Associate

    3 months ago

    Bar Harbor, United States Hampton Bar Harbor Full time

    Job DescriptionJob DescriptionAs a Front Desk associate, you are the first impression of our hotel staff and are instrumental in every guest's experience at our hotel.A Hilton Lighthouse Award winning property, we are the only seasonal Hampton hotel in the Hilton brand portfolio, open each year from May through November. The Hampton Bar Harbor is a new...

  • Front Desk Manager

    5 days ago

    Harbor Springs, United States The Highlands at Harbor Springs Full time

    Job SummaryThe Highlands at Harbor Springs is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing the front office operations of the resort, ensuring exceptional guest service, and resolving any issues that may arise.Key ResponsibilitiesFront Office Operations:...

  • Front Desk Supervisor

    1 month ago

    Bar Harbor, United States Witham Family Hotels Full time

    Ready for a dynamic career in Bar Harbor, Maine? We're hiring a Front Desk Supervisor to be part of our energetic team. As a Front Desk Supervisor, you'll be the cornerstone of our guest services, ensuring a smooth and memorable experience for every visitor. Reporting to the Front Desk Manager, you'll assist to lead the front desk team, manage daily...

  • Front Desk Supervisor

    3 months ago

    Bar Harbor, United States Witham Family Hotels Full time

    Ready for a dynamic career in Bar Harbor, Maine? We're hiring a Front Desk Supervisor to be part of our energetic team. As a Front Desk Supervisor, you'll be the cornerstone of our guest services, ensuring a smooth and memorable experience for every visitor. Reporting to the Front Desk Manager, you'll assist to lead the front desk team, manage daily...

  • Hotel Front Desk Clerk

    2 months ago

    Gig Harbor, United States The INN at Gig Harbor Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...