Front Desk Coordinator

1 month ago

Egg Harbor Twp, United States Rothman Orthopaedics Full time
Front Desk Receptionist

Rothman Orthopaedics is seeking a highly skilled and organized Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.

Key Responsibilities:
  • Greets patients and visitors in a prompt, courteous, and helpful manner.
  • Checks in patients, verifies and updates demographic and insurance information in our electronic medical record system.
  • Updates the system on patients' arrival and records referral information.
  • Checks out and makes appointments for follow-up patients' office schedules.
  • Answers telephone calls in a professional and amiable manner, screens calls, and forwards calls or takes messages as needed.
  • Assists patients with ambulatory difficulties.
  • Screens visitors and responds to routine requests for information.
  • Collects applicable insurance co-pay information and referrals.
  • Batches out and balances end-of-day payments.
  • Assists other front desk personnel in situations with irate patients.
  • Maintains work area and lobby in a neat and orderly manner.
  • Re-supplies front desk for the day.
  • Prepares all work for the next business day in our electronic medical record system.
  • Prints out all related paperwork for patients' appointments with the physician.
  • Attends meetings as required.
  • Works in conjunction with our Patient Responsible team to collect past due balances.
Requirements:
  • High School Diploma or GED minimum education requirement.
  • Minimum one year of medical reception experience required.
  • Must have experience with electronic medical record systems.
Our Commitment to Employees:

Rothman Orthopaedics is committed to providing a professional and nurturing environment where every member of our team can make a meaningful difference in the lives of others. We offer competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.

We are an Equal Opportunity Employer and are committed to providing opportunities to all qualified applicants without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community.

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