Principal Technical Support Engineer

5 days ago


Little Rock, Arkansas, United States Oracle Full time
Job Summary

We are seeking a highly skilled Principal Technical Support Engineer to join our team at Oracle. As a key member of our Support organization, you will be responsible for delivering post-sales support and solutions to our customers, while serving as an advocate for their needs.

Key Responsibilities
  • Resolve post-sales non-technical customer inquiries via phone and electronic means
  • Provide technical support for our Electronic Support Services
  • Facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees
  • Offer strategic technical support to assure the highest level of customer satisfaction
  • Create and use automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues
Requirements
  • 7 years experience with Core products or 8 years experience with Applications products
  • BS Computer Science/Management Information Systems/Science/Engineering/Math/Physics/Chemistry with 3.0 GPA or proven professional/technical experience
  • Hands-on experience with Exadata Implementations, Oracle Exadata Cloud Services (ExaCC/ExaCS) implementation and administration, ASM architecture, RAC architecture, clustering technologies, and Oracle database features
  • Extensive hands-on interaction with large Database management systems
  • Good understanding of Support tools and Oracle diagnostics, programming and troubleshooting knowledge in C/C++, and good hardware debugging skills
What We Offer
  • Competitive salary range: $31.83-$67.93 per hour, $66,200-$141,300 per annum
  • Comprehensive benefits package, including medical, dental, and vision insurance, short-term and long-term disability, life insurance, and 401(k) Savings and Investment Plan
  • Paid time off, 11 paid holidays, and paid sick leave
  • Employee Stock Purchase Plan, financial planning, and group legal services
About Us

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.


  • Principal Engineer

    5 days ago


    Little Rock, Arkansas, United States SPP Corp Full time

    About the RoleWe are seeking a highly skilled Principal Engineer to join our team at SPP Corp. As a key member of our engineering team, you will play a critical role in supporting Tariff production, NERC planning, and Engineering initiative activities.Key ResponsibilitiesProvide technical guidance on the development of study scopes and processesRepresent SPP...

  • Principal Engineer

    5 days ago


    Little Rock, Arkansas, United States Southwest Power Pool Full time

    About the RoleWe are seeking a highly skilled Principal Engineer to join our team at Southwest Power Pool. As a key member of our Engineering department, you will play a critical role in supporting Tariff production, NERC planning, and Engineering initiative activities.Key ResponsibilitiesProvide technical guidance on the development of study scopes and...


  • North Little Rock, Arkansas, United States Westinghouse Electric Company, LLC Full time

    Job Title: Principal Mechanical EngineerWe are seeking a highly skilled Principal Mechanical Engineer to join our Operating Plants Mechanical Systems team. As a key member of our team, you will be responsible for designing, analyzing, and evaluating systems using engineering software, including support to lead engineers.Key Responsibilities:Apply engineering...


  • Little Rock, Arkansas, United States Oracle Full time

    Job OverviewAs a vital member of the Support team, your primary objective is to provide exceptional post-sales assistance and solutions to Oracle's customer base while championing customer needs. This role entails addressing post-sales non-technical inquiries through various communication channels, alongside managing technical questions related to the...


  • Little Rock, Arkansas, United States Argus Technical Services Full time

    Job DescriptionWe are seeking a dynamic and versatile individual to join our team at Argus Technical Services as a Technical Sales and Application Engineer.About the Role:As a Technical Sales and Application Engineer, you will be responsible for providing technical support and sales expertise to our clients.You will work closely with our sales team to...


  • Little Rock, Arkansas, United States Argus Technical Services Full time

    Job Title: Technical SalesWe are seeking a dynamic and down-to-earth Technical Sales & Application Engineer to join our team at Argus Technical Services.About the Role:As a Technical Sales & Application Engineer, you will be responsible for working closely with our customers to understand their needs and provide solutions that meet their requirements.You...


  • North Little Rock, Arkansas, United States Westinghouse Electric Company Full time

    About the RoleWe are seeking a highly skilled Principal Mechanical Engineer to join our team at Westinghouse Electric Company. As a key member of our advanced reactors team, you will be responsible for designing and analyzing the mechanical systems of our AP1000 and AP300 power plants.Key ResponsibilitiesLead the design and analysis of mechanical systems,...


  • Little Rock, Arkansas, United States oilandgas Full time

    Job DescriptionCompany OverviewWood is a global leader in consulting and engineering, unlocking solutions to critical challenges in energy and materials markets. We provide consulting, projects, and operations solutions in 60 countries, employing around 35,000 people.Job SummaryWe are seeking a highly skilled Principal Electrical Engineer to join our team in...


  • North Little Rock, Arkansas, United States Westinghouse Electric Company, LLC Full time

    About the RoleWe are seeking a highly skilled Principal Mechanical Engineer to join our team at Westinghouse Electric Company, LLC. As a key member of our innovative team, you will play a critical role in supporting our mission to provide clean energy solutions.Key ResponsibilitiesLead the design and analysis of advanced reactor systems, including the AP1000...


  • Little Rock, Arkansas, United States Oracle Full time

    Job DescriptionPrincipal Network PlannerOracle Cloud Infrastructure is seeking a highly skilled Principal Network Planner to join our team. As a key member of our Global Network Planning Group, you will play a critical role in shaping the future of our cloud infrastructure.Key ResponsibilitiesDevelop and implement network planning strategies to support the...


  • Little Rock, Arkansas, United States Amazon Full time

    Job SummaryWe are seeking a highly skilled Technical Program Manager to join our Kuiper Business Development team. As a Technical Program Manager, you will be responsible for driving the country expansion for Project Kuiper and launch readiness activities with cross-functional stakeholders.Key ResponsibilitiesOwn project plans, align teams, and track...


  • Little Rock, Arkansas, United States Michael Baker International Full time

    Construction Services DivisionAt Michael Baker International, our Construction Services division is pivotal in assisting clients through every phase of their construction endeavors. We offer a team of proficient construction managers, inspectors, reviewers, schedulers, estimators, and safety specialists dedicated to ensuring the successful execution of our...


  • Little Rock, Arkansas, United States Arkansas Copier Center Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Arkansas Copier Center. As a key member of our support team, you will be responsible for providing technical assistance, troubleshooting desktop computer issues, and delivering exceptional help desk support.Key Responsibilities:Provide technical support and...


  • Little Rock, Arkansas, United States GSK Solutions Full time

    Job OverviewPosition: Technical Support Specialist Type: Contract Rate: Competitive Client: GSK Solutions Inc.This role involves providing essential support for the operations of a statewide communications network. The position is designed to ensure seamless functionality and user satisfaction.Key Responsibilities:Inputting radio data into the system to...


  • Little Rock, Arkansas, United States GSK Solutions Full time

    Job OverviewPosition: Technical Support SpecialistType: Contractual EngagementCompensation: Competitive hourly rateClient: State of ArkansasThis role is a temporary engagement aimed at bolstering the operations of a critical communications network. The position may be extended based on performance and operational needs.The network serves a vast array of...


  • Little Rock, Arkansas, United States GSK Solutions Full time

    Job OverviewPosition: Technical Support SpecialistType: ContractualCompensation: Competitive hourly rateClient: State AgencyThis role is essential in facilitating the operational efficiency of a statewide communication network. The position is temporary but has the potential for extensions based on performance and needs.The communication network serves a...


  • Little Rock, Arkansas, United States Andrews Recruitment Group Full time

    Job Advertisement: Lead Engineer (Residential Construction)Role OverviewWe are in search of a skilled Lead Engineer with extensive experience in the residential construction sector to become a vital part of our team. The successful candidate will have at least 3 years of relevant experience and will be capable of mentoring and guiding junior engineers,...


  • Little Rock, Arkansas, United States Genesis Datacom Full time

    Position OverviewGenesis Datacom, a prominent provider of technology solutions, is seeking a Help Desk Manager to lead our support operations.In this role, you will be tasked with managing the daily functions of our help desk division. Your leadership will be essential in guaranteeing that our clients receive prompt and effective technical assistance,...


  • Little Rock, Arkansas, United States Telespazio Full time

    Telespazio Belgium boasts nearly four decades of expertise in Space Operations Services and Engineering activities.We play a crucial role in supporting significant Space initiatives for the European Space Agency.Our primary focus is on terrestrial operations that facilitate space exploration, contributing to the success of groundbreaking missions.The...


  • Little Rock, Arkansas, United States Confluent Full time

    About the Role:Confluent is seeking a seasoned professional to fill the position of Customer Success Technical Architect. As a trusted technical advisor, you will work closely with our customers to ensure their success and retention. Your primary objective will be to provide technical guidance and support to help our customers accelerate time to value,...