Head of Workplace Experience and Operations

5 days ago

Dallas, Texas, United States Momentum Full time
About This Role

Momentum is seeking a highly skilled and experienced Head of Workplace Experience and Operations to lead our global workplace strategy and operations across 13 offices in North America. As a key member of our team, you will be responsible for creating and maintaining exceptional workplace experiences that support our company culture, foster collaboration, and enhance employee well-being.

Key Responsibilities
  • Develop and implement a comprehensive workplace strategy that aligns with the company's goals and values across 13 offices, while considering the nuances of each portfolio company within the Momentum ecosystem.
  • Oversee the day-to-day operations of all office spaces, including facilities management, space planning, and office services.
  • Provide mentorship, lead and manage a team of workplace coordinators and facility operations managers to ensure the smooth functioning of office environments while also supporting team's development.
  • Drive initiatives to enhance workplace experience, employee engagement, and satisfaction through innovative design, amenities, and programs that surprise and delight our most important customers - all Momentum companies' employees.
  • Collaborate with cross-functional teams to integrate cutting-edge technology solutions with People & Culture and IT systems to enhance workplace efficiency and productivity.
  • Effectively communicate workplace strategies and initiatives to stakeholders across departments, fostering a culture of collaboration and alignment.
  • Manage vendor relationships and contracts for facility services, ensuring quality, cost-effectiveness, and compliance with company standards.
  • Develop and manage budgets for workplace operations, monitoring expenses and proactively identifying opportunities for cost savings and efficiency improvements.
  • Implement health and safety protocols and ensure compliance with local regulations and best practices across all office locations.
  • Monitor and analyze workplace trends and best practices to continuously improve our workplace operations and consistently elevate the employee experience.
  • Create an equitable and welcoming workplace environment for all employees.
  • Identify and implement sustainable workplace practices and promote environmental stewardship across all office locations.
Qualifications
  • Holds a Bachelor's degree ideally in Facilities Management, Business Administration or a related field.
  • Proven track record of successfully managing workplace operations for a global organization with multiple offices.
  • Demonstrates strong leadership and management skills, with the ability to motivate and inspire teams to strive for excellence.
  • Has excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization, demonstrating adaptability in adjusting to different personalities and versatile communication styles.
  • Displays in-depth knowledge of workplace best practices, industry trends, and regulatory requirements.
  • Demonstrates strong analytical and problem-solving abilities, with a results-driven mindset.
  • Can handle multiple priorities and work in a fast-paced environment, navigating ambiguity and remaining agile.
About Momentum

Momentum is a global innovation leader building a respected collection of independent technology and solutions providers that power digital commerce through amazing people, data and insights, and perpetual innovation. It invests in scaling and incubating modern, values-driven, people-first companies that partner with Fortune 500 brands throughout the entire customer lifecycle. Managing over $4B annually in direct media spend and 1,400+ global employees, Momentum's portfolio includes PMG, Koddi, Further, Momentum Commerce, and Shipyard. For more information, please visit https://www.momentum.com/.

Commitment to Diversity and Inclusion

At Momentum, our commitment to change for the better is reflected in our dedication to fostering a culture of belonging, inclusion, and diversity. We recognize diversity and inclusion as key components of our company's success and growth. Recognizing the ongoing journey ahead, we are determined to make lasting impacts through the collective efforts of our Leadership team, People & Culture team, and every employee.

Momentum is an equal opportunity employer, considering all qualified applicants regardless of characteristics protected by law. These include, but are not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, color, ancestry, and Veteran status. We actively seek qualified applicants from diverse backgrounds, with no consideration of criminal histories, in alignment with applicable legal requirements.

Should a reasonable accommodation be necessary for the application process and beyond, we are eager to review and provide reasonable accommodations as needed, in compliance with applicable laws.

Total Rewards

At Momentum, we prioritize the well-being of the whole individual. We are committed to supporting our people in every moment that matters on their journey with us. We are pleased to offer a comprehensive total rewards package designed to provide protection, peace of mind, and a focus on overall well-being while helping our people plan for the future.

The base salary range for this position may vary based on location. Actual compensation will be determined by role, level, and location, considering additional factors such as job-related skills, experience, and relevant education or training. For roles eligible for remote work, the base salary is tailored to the designated work location. In addition to the base salary, candidates may be eligible to receive a discretionary annual bonus, determined based on both the company's business performance and individual contributions. The People & Culture team will provide specific details during the hiring process.

We take pride in offering a comprehensive benefits package for our full-time employees, encompassing healthcare benefits, a 401(k) plan with an employer match, short-term and long-term disability coverage, life insurance, paid time off, parental leave, and various paid holidays, among other perks.

Our workplace offers opportunities for involvement in a wide range of challenging and impactful projects, across diverse industries and business models, fostering career advancement and development within our growing organization. The culture is highly collaborative and supportive, contributing to a fulfilling professional journey.

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