Customer Service Representative
16 hours ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative I. As a key member of our Marketing and Vehicle Ordering Processing Center (VOPC) team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Provide prompt, courteous, and accurate information to customers via phone, email, and chat.
- Analyze customer inquiries and provide timely and effective solutions.
- Document customer interactions and maintain accurate records.
- Collaborate with internal teams to resolve customer issues and improve processes.
- Meet or exceed performance expectations, including productivity, accessibility, and quality assurance.
- High School Diploma required; Associate degree or 2 years of college preferred.
- 1-3 years of customer service experience.
- Ability to troubleshoot and analyze problems.
- Strong customer handling skills and oral and written communication skills.
- Competitive compensation and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Percepta is a leading provider of contact center services, delivering exceptional customer experiences to our clients. Our values of Culture of Service, Teamwork, Respect, Proactive, Career Growth, Diversity, and Competitive Compensation drive our success and commitment to excellence.
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Customer Service Representative
7 days ago
Dearborn, Michigan, United States Percepta Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Percepta. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.Key ResponsibilitiesProvide accurate and timely responses to customer inquiriesDocument...
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Customer Service Representative
1 week ago
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Customer Service Representative
2 days ago
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Customer Service Representative
2 days ago
Dearborn, Michigan, United States Percepta Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative 2. As a key member of our Percepta team, you will be responsible for delivering exceptional customer experiences and providing timely and accurate responses to customer inquiries.Key ResponsibilitiesProvide prompt and courteous...
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Customer Service Representative
2 days ago
Dearborn, Michigan, United States Percepta Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our marketing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesTimely and accurately respond to customer inquiries, providing solutions...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Bilingual Customer Service Representative
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Bilingual Customer Service Representative
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Bilingual Customer Service Representative
6 days ago
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Cardiology Customer Service Representative
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Customer Service Representative
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Bilingual Customer Service Representative
2 days ago
Dearborn, Michigan, United States Percepta Full timeAbout the RoleWe are seeking a highly skilled Bilingual French Customer Service Representative to join our team at Percepta. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, building trust, and delivering a frictionless customer experience.Key ResponsibilitiesProvide insightful advice and...
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Customer Service Representative
1 week ago
Dearborn, Michigan, United States Henry Ford Health System Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Henry Ford Health System. As a key member of our cardiology department, you will be responsible for providing exceptional patient care and support in a dynamic medical environment.Key ResponsibilitiesPatient Registration: Ensure accurate and...
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Customer Service Representative
6 days ago
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Customer Service Representative
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Customer Service Representative
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Dearborn, Michigan, United States Walmart Full timeJob OverviewAs a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a positive customer experience. Your primary responsibilities will include:Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Processing returns, refunds, and financial...