Team Supervisor

2 weeks ago


Saratoga, California, United States Peet's Full time
Join Peet's as a Team Supervisor

At Peet's, we are on the lookout for enthusiastic and dedicated Team Supervisors. The Team Supervisor exemplifies an unwavering commitment to excellence by ensuring top-notch quality and service.

Key Responsibilities:
As a Team Supervisor, you will oversee daily operations of the coffee bar and act as the Service Leader to guarantee outstanding customer service.

What Makes a Successful Team Supervisor?

  • Inspirational Leadership: Foster a culture of authenticity, respect, dignity, and integrity.
  • Engagement: Inspire a shared purpose and motivate the team.
  • Operational Excellence: Ensure quality store openings and closings, troubleshoot issues, and take pride in the store's performance.
  • Service Leadership: Occasionally act as the Service Leader, ensuring all financial transactions and service standards are upheld.
  • Team Development: Champion ongoing professional growth and support a culture that attracts and retains top talent.

The Ideal Candidate:
Our ideal candidate will consistently demonstrate performance that aligns with Peet's Vision, Mission, and Values. They will possess:

  • A minimum of one year of supervisory experience in a service or food industry role with cash handling responsibilities.
  • A friendly, energetic demeanor and a passion for exceptional customer service.
  • Professionalism, agility, and composure in a fast-paced environment.
  • Strong time-management and delegation skills.
  • Good problem-solving abilities and sound judgment.
  • Excellent communication skills, relating well to customers and team members.
  • Reliability and punctuality.
  • The ability to perform various physical tasks during shifts.

Compensation and Benefits:
At Peet's, we value our employees and are committed to supporting them with competitive compensation and benefits:

  • Starting pay ranging from $16.75 to $23.00, plus $3.00 – $6.00 per hour in cash and electronic tips.
  • 401(k) plan with generous matching (eligibility starts at 18 years old).
  • Tuition scholarship opportunities through Oregon State University E Campus for over 95 degrees.
  • Full medical, dental, and vision insurance for employees working 21 or more hours per week (after 500 hours of work).
  • Employee Assistance Program, including mental health resources.
  • Paid vacation (accrual after 500 hours of work).
  • Complimentary coffee and fresh baked goods, along with employee discounts.
  • Opportunities for career growth and advancement.

The above information is intended to describe the general nature and level of work performed by individuals in this position. Responsibilities may evolve based on the operational needs of the business.

Peet's is proud to be an Equal Opportunity Employer. We look forward to connecting with you



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