Front of House Shift Lead

3 days ago


Saratoga Springs, New York, United States Cubby's LLC Full time
Job Description

We are seeking a highly motivated and experienced Front of House Shift Lead to join our team at Cubby's LLC. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Supervise and Train Team Members: Lead and motivate our front of house team to deliver outstanding customer service and achieve sales targets.
  • Manage Restaurant Operations: Oversee the opening and closing procedures, ensure efficient service, and maintain a clean and safe environment.
  • Customer Service: Provide exceptional customer service, handle customer complaints, and resolve issues in a professional manner.
  • Cash Handling and Management: Manage cash handling, reconcile cash drops, and maintain accurate records.
  • Inventory Management: Monitor and control inventory levels, ensure accurate ordering, and minimize waste.
  • Team Development: Identify training needs, develop and implement training programs, and promote a positive team culture.

Requirements:

  • Age: 18 years or older
  • Food Handler's Permit: Current and valid Food Handler's Permit
  • Experience: Previous experience in a fast-paced restaurant environment, preferably in a supervisory role
  • Skills: Excellent communication and leadership skills, ability to work in a team environment, and a passion for delivering exceptional customer service

What We Offer:

  • Competitive Pay: Competitive hourly wage with opportunities for raises
  • Tips: Average tips of over $2.00 per hour
  • Career Advancement: Opportunities for career advancement and professional growth within the company
  • Benefits: Discounted meals, and a fun and supportive work environment


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